Project Coordinator

About the Opportunity

The Project Coordinator will plan, manage, and execute new and cross-functional projects within a defined timeframe/scope and support the change management that will occur for stakeholders of these initiatives. This incumbent serves as an innovator, problem solver, change leader, trainer, and process creator for departments and teams at all levels at Chautauqua Institution.

The Project Coordinator reports to the Manager of Strategic Initiatives to develop project plans, create timelines, advance priorities, establish systems and documentation, ensure adoption/usage by teams, and measure/report on the success of project implementation. This is an inaugural position for the Institution, core to the delivery of strategic objectives and cross-functional imperatives of the 150 Forward Strategic Plan, and will serve primarily to advance, support, and track projects and the impact of change.

About Your Work

• Conduct impact analyses to assess change readiness and identify key stakeholders, policy owners, and subject matter experts.
• Apply and implement a structured methodology for change management and help create templates for use in all Institution-wide initiatives.
• Assist in creating, managing, and tracking project planning documentation including but not limited to project schedules, change management plans, communication plans, and staff resource plans.
• Design and craft the development of internal and external communications relevant to the impact of new systems and procedures implemented for the organization.
• Collaborate with internal stakeholders on business initiatives, resource planning, and special projects.
• Proactively identify and find creative solutions for complex business challenges.
• Develop a deep understanding of the business and be a person that can help connect the dots between teams to identify areas for improvement, efficiency, and collaboration.
• Provide input, document requirements, and support the design and delivery of training programs.
• Identify ways to grow the organizational talent related to implemented systems.
• Help craft new policies related to data and business processes as necessary based on the organization's continued advancement of the 150 Forward Strategic Plan.

About You

Education and Experience

Required Education: Bachelor’s Degree in Business, Computer Science, or related field.

Preferred Education: Master’s Degree in Business, Computer Science, or related field or the equivalent combination of education and work experience.

Required Experience: 5-years of project management experience with working knowledge of change/impact created by new initiatives and projects and their influence on organization operations and procedures.

Preferred Experience: In addition to experience requirements, preference will be given to candidates with a certification in change management and/or proven change management success in a cross-functional and dynamic work environment, with a background in education or training, and with crafting process/procedure and implementation of both.

Knowledge, Skills, and Abilities

• Project management experience including, but not limited to, project planning, timeline development, staff supervision, budget development/management, results-oriented planning, data gathering/analysis, communicating with stakeholders and partners.
• Innovation and fluency of ideas to recognize opportunities of change, direct project work toward a future vision, lead teams toward that vision and realize desired outcomes/measures of success.
• Adaptability to new skills at a continually evolving and rapid pace in a culture of visionary thinkers.
• Analytical thinking to identify complex issues, use critical thinking, logic, reasoning, and relevant information to evaluate options, develop appropriate/effective solutions, and mitigate risk.
• Problem-solving capabilities to identify the root cause of problems, use critical thinking, logic, reasoning, and relevant information to evaluate options, and develop appropriate, effective solutions.
• Technical savvy in Information Technology Systems and how they form a technology ecosystem.
• Logic and reasoning to understand theories, principles, and practices related to project/change management and technology, to use this knowledge to support strategies, implement and deploy new solutions, and ensure healthy operations organization-wide through analysis of success.
• Relationship and team-building expertise to collaborate effectively across interworking groups and to ensure adoption and usage of new systems and processes.
• Balanced self-starter and team player focused on work that builds a foundation of process and procedure, accomplishes routine responsibilities, plans for the future, and meets deadlines and goals.

About the Location, Schedule, and Travel

The Project Coordinator will work full-time with the ability to work a flexible schedule. The schedule may include daytime and evening hours, weekdays, and weekends, especially in the busy summer operating season and during major events. This position will be based in Chautauqua Institution’s home office, located in Southwestern New York State.

About Chautauqua Institution

Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization. The Institution’s office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation.

Total Rewards for Our Talent

Chautauqua Institution’s competitive compensation and a benefits suite that includes health insurance with Blue Cross Blue Shield, flexible spend (or health savings) account options, dental and vision insurance, complimentary life insurance, wellness incentives, and fitness options, an employee assistance program, and supplemental life insurance and long-term disability options. The Institution supports planning for retirement through a discretionary employer pension contribution, which has recently been (10%) of gross compensation following a designated service period.

Discovering Your Chautauqua Experience

There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. In addition to a traditional gate pass, employees and their families will receive full access to our current and historical programs online at CHQ Assembly.

Our Commitment to IDEA

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions in which everyone feels that they can engage as full and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices and applicants will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.

Vaccination for COVID-19

Chautauqua Institution has adopted a mandatory vaccination policy to safeguard the health of our employees, patrons, and our shared community from COVID-19. By applying for employment, candidates acknowledge that they will comply with Chautauqua Institution’s Mandatory Vaccination Policy requiring all employees to provide proof of full vaccination immediately upon hire or be approved for a medical or religious accommodation and before physically starting work.

Joining Our Talent Community

Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.

Experience

• 5 year(s): Project management experience with working knowledge of change/impact created by new initiatives and projects and their influence on organization operations and procedures.

• Preference will be given to candidates with a certification in change management and/or proven change management success in a cross-functional and dynamic work environment, with a background in education or training, and with crafting process/procedure and implementation of both.

Education

• Bachelors or better in Computer Science or related field
• Bachelors or better in Business Administration or related field

Skills

• Troubleshooting
• Technology
• Project Management
• Planning & Organizing
• New Technologies
• Information Technology
• Implementation
• Change Leadership

• Training
• Systems Analysis
• Systems Administration
• Quality Control
• People Development
• Problem Solving
• Point of Sale Software
• Network Security
• Innovation
• Infastructure
• Expanding Ideas
• End User Support
• Developing Rapport
• Defining Problems
• Communication
• Collaborating
• Business Intelligence
• Analytical
• Adaptability
• Active Listening

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Innovative: Consistently introduces new ideas and demonstrates original thinking

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility