Senior People Business Partner

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Binance, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

How you’ll make an impact

• Serve as the first point of contact for people-related questions and concerns for the Client Services department, ensuring outstanding customer focus by delivering value-add, best in class people team support
• Work directly with people managers to support them in effectively managing their teams - helping improve management capabilities, team effectiveness, and business performance
• Design, build and implement programs, processes, and tools to help set managers and employees up for success
• Support the People Partnerships leadership team on company-wide People initiatives, including performance review processes, calibration processes and other processes as necessary (reorganizations, workplace planning, promotion cycles etc.)
• Analyze people data and identify trends to inform decisions on people strategy, programs and processes, ensuring the Commercial organization is building for scale
• Employ and reiterate operational discipline via partnering with the Talent and Reward team to ensure accuracy in organizational design, compensation, titling and leveling across core functions
• Ensure compliance with company policy and local employment law, partnering with our Talent Advisory teams in region
• Partner with internal COEs to continually develop relevant and engaging people programs that continually elevate the caliber of the Commercial workforce; ensuring applicable metrics are regularly assessed to signal the right level of adoption
• Work closely with managers and employees to improve work relationships, build morale, and increase productivity and retention
• Manage and resolve complex employee relations issues in partnership with our Talent Advisory team and provide day-to-day coaching, counseling and support to managers on performance management and disciplinary processes.

Qualifications

What we’re looking for

• Demonstrable experience as a People Business Partner in a fast-paced, global start-up environment
• Bachelor's degree in Human Resources, Psychology, Business or any other related field preferred
• The ability to achieve results in a fast-paced environment and navigate leaders through a variety of organizational changes
• Outstanding interpersonal and influencing skills; demonstrated ability to develop relationships and influence at multiple levels within the organization
• Knowledge of people policies, procedures, compliance and practices and experience in developing, executing and maintaining people projects and programs
• Demonstrated analytical thinking, problem solving and decision making skills
• Able to learn from peers and previous experience, think outside of the box, and knows that there could be more than one solution to a problem
• Ability to listen and understand the needs of the employees and leaders alike
• Strong negotiation and conflict resolution skills as well as excellent interpersonal and leadership coaching skills.

Additional Information

#LI-JB1

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U  
• Our Instagram https://www.instagram.com/checkout_com/