What are the responsibilities and job description for the Local Manager Christmas position at Cherry Hill Programs?
CHERRY HILL PROGRAMS
LOCAL MANAGER JOB DESCRIPTION
Year after year, families visit Santa Claus to have their annual Holiday photo taken. It’s your job to create a magical experience for everyone who visits him by hiring and staffing a wonderful team of “elves” to work with Santa throughout the holiday season!
The Local Manager (Lead Elf) is a seasonal team leader responsible for ensuring the smooth and efficient operations of the Santa operation on a day-to-day basis. Responsibilities include but are not limited to financial accounting of all sales, budgets, hiring, payroll, set operations and following Cherry Hill Programs’ policies and procedures. Local Managers must be able to perform, train and coach every role on the set. The Local Manager is responsible for motivating set employees to create a magical experience for every guest.
Essential Duties & Responsibilities
- Required to pass a Background Check
- Mandatory attendance at Local Manager Training with your District Manager prior to start of season (end of October timeframe)
- Ability to schedule and supervise your team
- Ensure timely and accurate transmittal of required data/reports: Inventories, online staff scheduling, payroll, pre-season on-boarding and staffing changes via TalentReef, daily sales reports, incident reports (when required), daily bank deposits,
- Follow Cherry Hill Programs Policies and Procedures
- Ensure equipment and inventory are secured appropriately
- Hire, train, supervise and coach team members to ensure that operations on the set run smoothly, effectively and in accordance with all CHP policies and procedures
- Ongoing training and hiring of staff throughout the season
- Establishes and maintains a good working relationship with your District and Area Manager, team members (including Santa), Center Staff, and build and maintain a positive image for CHP at your center
- Professional attire good hygiene is required
- Become thoroughly familiar with all training materials
- Learn to troubleshoot equipment where/when possible
- Ensure the set is safe and that team understands and takes responsibility for safety on set
- Must be available and willing to work weekends when Santa is the busiest
Education/Experience
High School Diploma or equivalent work experience
- Supervisory experience and qualities
- Retail experience
Language Ability
- Ability to read, analyze and interpret general business forms
- Strong communication skills
Knowledge/Skills/Abilities
- Proven customer service skills
- Ability to train and motivate team
- Teamwork skills: ability to build, manage, motive and lead
- Ability to prioritize, manage time and multi-task
- Ability to operate camera, cash register and other equipment
- Ability to problem solve effectively
- Prior experience with Microsoft Excel
- Daily access to a computer and ability to use internet
Qualifications:
Reliable Transportation Required
