What are the responsibilities and job description for the Sales Coordinator / Administrator - Crowne Plaza Milwaukee south position at Chesapeake Hospitality?
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Overview
The Crowne Plaza Milwaukee South is an upscale, full-service hotel featuring 195 guest rooms, over 23,000 sq. ft. of flexible meeting space, a full-service restaurant & lounge including a Starbucks Café in the hotel lobby. Managed by Chesapeake Hospitality (#4 hotel management company per Lodging Magazine, May, 2020) our hotel is the only full-service/upscale hotel located near General Mitchell International Airport. The hotel benefits from its proximity to the airport, 10-minute drive to downtown along with easy access interstates, local business park in nearby Oak Creek including the surrounding area of Franklin and Greenfield. Our hotel features the most meeting space outside of downtown Milwaukee and has been ranked in top 25% in customer service for the Crowne Plaza hotel brand.
Position Summary
Do you enjoy sales and looking for a fun and exciting new career in hospitality? The Crowne Plaza Milwaukee South is looking to hire a hardworking, go -getter Sales Coordinator/Administrator. Great opportunity for someone looking to get into sales and grow their career.
Come work at an upscale hotel that is consistently in the top 25% of the brand and a hotel management company that is rated the 4th best hotel management company to work for in the country.
The Sales Coordinator is responsible for providing administrative support to the Sales and Catering teams in an effort to attain new contracts to meet/exceed revenue/profit goals.The position is Full-Time, pays $17.00 - $19.00 per hour with great benefits such as medical/dental/vision after 60 days, paid holidays after 90 days, hotel discounts and a $200.00 hiring bonus and much more! Apply today!
Responsibilities
- Monitor, maintain and enter information into sales system in accordance to established operating procedures.
- Provides overall support/coordination with IT and software/application provider (internal and external resources) for system troubleshooting and upkeep.
- Distribute incoming leads from all sources within 2 hours of initial request, compiling lead status information and communicating with Directors/managers through reports and direct communication.
- Creates, analyzes and issues specialized and customized reports, report summaries and documents from sales systems and other collective materials to potentially include, but not limited to period sales reports, definite and tentative booking records, room block/pick up management, resume and function sheet distribution, administration, forecasts and ad hoc requests.
- Enter group bookings into property management system and maintain blocks, inventory, rooming lists, cut off dates, billing, resumes, pick-up and all other tasks related to group management in the system as well as handle all follow up needs with group clients.
- Prepare contracts and BEOs, and handle follow up with clients as needed.
- Distribute contracts and BEOs to other departments as needed.
- Handle incoming inquiries and customer questions, problems and concerns in a professional manner.
- Manage sales department’s administrative tasks which include copies, faxing, answering moderate to heavy phone calls and handling incoming/outgoing mail.
- Participate in the preparation and coordinating of during and after-hour hotel events and fundraisers which includes setting up, interacting with the guests/customers, assisting in clean up and ensuring that the events are successful.
- Perform special projects and other duties as assigned and participate in task forces and committees as requested by management.
Qualifications
- A four-year college degree or equivalent education/experience.
- 1 years of experience in a related position.
- Experience in hospitality preferred, but not required.
- Proficiency in the use of Microsoft applications.
- Outstanding organizational and time management skills.
- Ability to handle sensitive material with the utmost discretion and confidentiality.
- Must be detail-oriented and able to work both independently and with a team.
- Must be able to maintains standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
Benefits
We offer competitive wages and benefits that include:
FULL-TIME BENEFITS
- Medical, Dental & Vision Insurance
- Flexible Spending Account
- 401k retirement plan
- Long-Term & Short-Term Disability Insurance
- Life Insurance
- Tuition Reimbursement
- Paid Time Off
- Holiday Pay
- Discount travel program
- Growth opportunity in an evolving organization, and much more.
Career Growth
Career opportunities are endless with Chesapeake Hospitality! With 30 hotels and restaurants, we welcome the opportunity to develop, grow, promote, and transfer any of our associates to the career they want.
SALES & MARKETING CAREERSales and Catering CoordinatorSales and Reservations CoordinatortoSales ManagerConvention Services ManagerEvent Meetings ManagerCatering Sales ManagertoDirector of Sales / Director of CateringtoGeneral Manager / Assistant General ManagertoCorporate Sales & Marketing Or cross-train to any other department or position!Work Authorization, COVID-19, EEO and ADA Information
Applicants must be authorized to work in the United States. Candidates who are offered a position must undergo a background check and drug screening.
COVID-19
We are committed to the health and safety of our associates and guests, and we adhere to CDC guidelines as well as state and local laws.
EEO/ADA Statement
Chesapeake Hospitality is an equal employment opportunity employer, and all employment decisions are based on merit and the business needs of the company, and not race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, disability, marital status, veteran status, genetic information, or any other factor protected by law.
We comply with the law regarding reasonable accommodation for employees who qualify for accommodation. If you need an accommodation to complete an application, please contact the Human Resources office of the hotel/restaurant to which you are applying.