Human Resources Generalist

SUMMARY DESCRIPTION

• Serves as the point person for Benefits and Payroll administration.
• Ensures enrollment, claim resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
• Leads and monitors Leave, FMLA, ADA, Worker Compensation and Payroll functions:
  • Responds to requests for FML and ADA. Facilitates process for approval and handles communications.
  • Responds to claims for unemployment insurance, including preparation of supporting documentation and managing the appeals process.
  • Ensures the separation process for benefit and payroll issues by coordinating with supervisors and exiting employees for all required internal notifications, the collection of final documents and the issuance of final paychecks.
• Serves as Liaison with external benefit and payroll partners (i.e. brokers and ADP account managers).

• Leads the full lifecycle for all exempt and non-exempt hiring including assessing staffing needs, posting job requisitions and job advertisements, screening candidates, coordination of interviews, consultation with managers in hiring decisions/selection, extending job offers and on-boarding.
• Works closely with HR Leaders to drive employer brand.
• Collaborates with leadership to anticipate openings and establishes a pipeline of candidates to reduce vacancy percentage.
• Drives a strong social networking recruiting strategy.
• Creates and implements process improvements, selection tools, and best in-class practices to improve the recruitment process (measures include time-to-fill, cost to hire, quality of hires, and retention rates).
• Utilizes the Applicant Tracking System in ADP to increase efficiencies and identify potential candidates.
• Responds to candidate inquiries and works to ensure a positive candidate experience.
• Reviews resumes, conducts phone screens, and evaluates applications for job fit – using work history, education and training, salary desired, and other skills and abilities to determine qualifications for employment.
• In partnership with the HR team and Director of Staff Development, collaborates in the new hire onboarding process to foster cheerful outlook toward organizational objectives - policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.

• Responsible for special projects as assigned, an enterprising person willing to step in to help with other projects as needed.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Provides support to the HR and Organizational Development teams.
• Conducts HR related research and assists with HR strategic plan preparation.
• Serves as project lead or participant, and champions employee related initiatives as assigned.
• Maintains records and compiles statistical reports concerning personnel-related data such as hire metrics, transfers, performance appraisals, absenteeism, and attrition rates.

• Serves as a counsel to managers as they manage performance issues, specifically in the areas of performance improvement plans, writing and delivering effective performance reviews, creating development plans, and compensation decisions; and, when applicable, conducts investigations, recommends solutions, and analyzes trends.
• Facilitates employee relations issues in consultation with HR Leaders.
• Applies and interprets policies and procedures for basic and complex employment issues.
• Recommends improvements to policies and procedures based on business needs/trends.
• Serves as a link between managers and employees by answering questions and helping resolve work-related problems.
• Represents the organization at personnel-related hearings and investigations as needed.
• Assists in ensuring compliance with Federal, State, and Local labor and employment laws as well as accrediting agencies.
• Conducts exit interviews to identify reasons for employee termination.

• Partners with the Director of Staff Development to provide internal training for New Hire Orientation and onboarding, interviewing skills, performance management and coaching, career planning and goal setting and other HR related topics as needed.
• Partners with the Director of Staff Development to provide one-on-one coaching and skill gap counseling/training to managers and employees.

ESSENTIAL RESPONSIBILITIES

• Work to honor and uphold the principles of diversity, equity, inclusion, and a lens of anti-racism in the best interest of participants, constituents, and staff across the organization.
• A willingness to work as a team member among the Human Resources department and the greater Chewonki community.

ADDITIONAL RESPONSIBILITIES

• Contribute to and collaborate with the Chewonki community through committees and foundation wide events.
• Fulfill all other duties as assigned.

PREREQUISITES

• Must complete a background check.
• The Chewonki Foundation requires that 100% of staff are vaccinated against COVID-19, as allowed for by the U.S. Equal Employment Opportunity Commission. Proof of completed COVID-19 vaccination will be required upon acceptance of a job offer.

• Bachelor's Degree from an accredited university and three (3) to five (5) years of Human Resources experience including the demonstrated ability as a true HR Generalist with experience in a variety of functional areas (recruiting, staffing, benefits administration including FMLA, ADA, WC and UI).
• A Master's degree in Human Resources Management and two (2) years of experience in the HR field is a plus.
• An HR Certification preferred (PHR, SPHR, SHRM-CP or SHRM-SCP).
• Knowledge of employment and HR operations is required.

• Enthusiastic teammate and resource with a genuine desire to assist others and a strong drive to build a positive work environment balancing collaborative and independent work styles.
• Confidence / assertiveness to approach employees and managers with difficult messages and with equal confidence to advocate for employees and managers.
• Commitment to innovative solutions and process improvement.
• Approachable and adaptable in interfacing, connecting, and building relationships with employees at all levels.
• Adherence to confidentiality and discretion in the performance of all duties.
• Strong interpersonal, organizational, customer service, presentation, and critical thinking skills with sound judgment.
• Strong project and time management skills: ability to multitask, prioritize, and balance workload to meet expectations.
• Accuracy with business correspondence (grammar, structure, punctuation, and spelling).
• Must be meticulous and well organized, with excellent follow-through and analytical and conflict resolution skills.
• Proficiency with Google Workspace and ADP.