Licensing Manager

Healthcare’s helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

The Licensing Manager oversees a group of centralized licensing coordinators for the CompHealth Locum Tenens division. The licensing coordinators process assignment specific and planned license requests by partnering with physicians, sales teams and state medical boards to assist in obtaining state licenses for physicians. It is the responsibility of the Licensing Manager to contribute to the success of the division by ensuring that coverage is appropriate, culture is maintained, and team goals are achieved. The Licensing Manager will adhere to company core values and vision.

Your role:

• Participate in the hiring process for new team members
• Responsible for the training and onboarding of new employees
• Observe and coach employee work habits, attitude and results to assist in quarterly ratings, develop performance evaluations and plans for effective performance improvement
• Conduct structured and guided 1:1s and development meetings; create development plans which align with the appropriate position guidelines
• Diagnose and project workload volumes for employees
• Supervise and monitor business productivity measures for employees to assure that individual and team productivity goals are met
• Monitor compliance with policies and procedures to ensure divisional and process initiatives are trained and followed
• Assist in the development, rollout and maintenance of team goals, annual growth plan, team contests and divisional initiatives
• Resource for questions and problem resolution for escalated team, client, or physician concerns
• Partner with other sales/business partner leaders on best practices and process improvements for the team/division
• Leverage divisional partnerships to maintain consistency and/or improve the customer experience
• Positively support unified team and divisional messages
• Influence team engagement through leading by example
• Assume other duties as assigned by leadership

Your qualifications:

• Strong written and verbal communication skills, including phone skills
• Ability to articulate information and concepts convincingly
• Strong computer skills in MS Word, Excel and large operating systems
• Proven time management skills focusing on urgent and overlapping deadlines
• Strong organizational skills and attention to detail
• Demonstrated researching and problem-solving skills
• Demonstrated experience coaching and/or leading people
• Demonstrated experience in successfully meeting individual production goals
• Familiarity with process improvement strategies and tactics
• Demonstrated ability to build collaborative relationships

Education & Experience

• High school diploma or equivalent
• 3 – 5 years of professional relevant experience and 1-2 years of leadership experience

Preferred 

• Understanding of the staffing industry
• Technical understanding of physician specialties and healthcare practice settings
• Knowledge of internal operational systems and processes

In return, we offer:

• Competitive pay
• Flexible work schedules - including work from home options available
• 401 (k) retirement plan
• Healthcare coverage with corporate wellness program
• Free health center and health coaching for employees and dependents
• 18 days of PTO your first year and paid holidays
• Up to 16 hours of paid volunteer time off
• Award-winning training and development programs

Click here to learn more about our company and culture.

How to Get Started

To have your resume reviewed by Talent Acquisition, click “Apply” at the top of the screen.

We are an Affirmative Action/Equal Opportunity Employer

Veterans/Disabled

We are an at-will employer