Communications Operator

Overview

Saint Joseph Hospital is a 433-bed facility located in Lexington Kentucky. Founded in 1877 a small group of Sisters of Charity of Nazareth in Kentucky led by Sister Euphrasia Stafford began their health ministry. Their mission was to provide compassionate care to the poor and underserved – a tradition still carried out today. Saint Joseph Hospital primarily serves central and eastern Kentucky with a full range of services including distinguished awards for cardiology orthopedics and stroke care. CHI Saint Joseph Health supports 5000 active employees 8 hospitals specialty clinics and a Medical Group with more than 200 locations across Central and Eastern KY. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

Job Summary / Purpose

Provides efficient hospital communications through the operation of the hospital switchboard and paging system.

Essential Key Job Responsibilities

• Performs all duties related to switchboard activity, i.e. completing incoming calls, paging physicians and hospital personnel, and forwarding messages. Authorizes long distance telephone calls in accordance with established procedures.
• Responds quickly and accurately to incoming emergency signals and requests for announcing Hospital distress codes. Responsible for knowing appropriate procedures related to emergency situations.
• Responsible for making necessary announcements daily in accordance with standard procedures.
• Maintains current “on call” listing and places calls to locate teams needed for emergencies.
• Responsible for distribution of replacement pagers and batteries and contacting appropriate parties concerning pager malfunctions.
• Other duties as assigned by Management.
  
  
  

Qualifications

Minimum Qualifications

Required Education (for CHI Leadership Job Levels from Supervisor through President)

Does Not Apply

Required Education For Staff Job Levels

High School Diploma or equivalent

Required Licensure And Certifications

Does Not Apply

Required Minimum Knowledge, Skills And Abilities

Must have great listening and communication skills. Adequate conversational English is required in order that the individual be able to take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and organizational policies. Microsoft Office.

PREFERRED Qualifications

Work in a hospital setting preferred. Six months to one year switchboard operator experience preferred.

Pay Range

$15.00 - $21.47 /hour