2024 Campus Hospitality Summer International Intern

Overview

Chick-fil-A is in the business of serving our guests great food and remarkable service. Family-owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great-tasting food made with quality ingredients — including the Original Chick-fil-A Chicken Sandwich. Today, Chick-fil-A restaurants serve millions of guests every year, in more than 2,900 locations in 48 states, Washington, D.C., Canada, and Puerto Rico.

As an International Intern at Chick-fil-A, you will contribute to our growth through challenging and meaningful work. You will build cross-cultural competency as you work on impactful projects, immerse yourself in our unique culture, and experience the city of Atlanta.

This is an 11-week position at Chick-fil-A’s Support Center in Atlanta, with an anticipated start date in May 2024.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

Each year, thousands of visitors, Chick-fil-A Operators, and Team Members visit Chick-fil-A’s corporate Support Center. The Campus Hospitality International Intern will have the opportunity to impact the guest experience by contributing in the following areas:

• Work on business management skills in a retail store environment (Chick-fil-A’s gift shop)
• Engage with guests and assist in day-to-day operations of the store
• Partner with Retail Coordinator on ordering inventory and the merchandising of the store
• Build relationships and leverage your business and project management skills in a real-life working environment
• Learn about a variety of Chick-fil-A processes, partner with different retail vendors, and identify opportunities within the store that will contribute to sales growth
• Contribute to end of month reports
• Handle POS transactions accurately and efficiently
• Demonstrate selling skills including, but not limited to, approaching, and acknowledging, identifying needs, suggesting, and closing, in order to promote sales and a positive experience for the customer
• Attend vendor and team planning meetings
• Collaborate with Hospitality Services to provide 2nd mile Service to Operators and Teams visiting the Support Center
• Assist Operators with registration needs, room reservations, event facilitation, and logistics coordination
• Serve as a Warm Welcome Host, Greet and Eat Host, and as a secondary point of contact on Mondays for visiting Operators and their Teams
• Establish and implement new creative ways to surprise and delight Operators and Teams celebrating Milestones

Minimum Qualifications

• Undergraduate junior or senior returning to school Fall 2024 majoring in Business, Hospitality Management or other related major
• Strong problem-solving capabilities
• Ability to work in fast-paced environment
• Strong interpersonal skills and ability to connect well with others
• Professional and organized

Preferred Qualifications

• Current Chick-fil-A Team Member
• Interest in Hospitality or Retail
• Demonstrated creative problem solving, leadership, and strong communication skills through class projects, jobs, clubs, and/or internships
• Experience in Microsoft Excel

Travel Requirements

Major/Concentration

Minimum GPA (4.0 Scale)