Catering Manager

We are in search of a dedicated Catering Coordinator to join our team at Chick-fil-A Pinnacle. In this role, you will be instrumental in managing our catering services and elevating the visibility and success of our catering program within the business community.

The ideal candidate will be passionate about fostering positive relationships, delivering exceptional service, and upholding our core values. Responsibilities include driving catering sales, overseeing food preparation and presentation, and ensuring top-notch delivery standards.

As a vital member of our Leadership & Brand Growth team, success in this position requires a strong commitment to building rapport, executing tasks with precision, and maintaining a diligent work ethic. The ability to set and achieve sales targets and other objectives is crucial.

Pay Type: Starting at up to $20/hr

Position Type: Full-Time

Our Benefits:

• Health Insurance Contributions (Full-Time only)
• Paid Vacation (after 1 year)
• Access to scholarships at $2,500 per year
• Sundays off
• Leadership Development
• Free Meal for every 5 hour shift
• Positive Work Environment

Qualifications and Requirements:

• Must use personal vehicle to make deliveries when all store delivery vehicles are being used (mileage reimbursement)
• Must have driver’s license and good driving record
• Experience in the food service industry is preferred
• Must be a self-starter and self-motivated
• Strong leadership and problem-solving skills
• Passionate about building strong relationships and providing excellent and attentive service
• Strong organizational and communication skills with attention to detail
• Work at a quick pace with strong follow-through
• Ability to multitask, delegate authority when appropriate, and make decisions quickly
• Be flexible with varied work schedules across mornings, afternoons, and evenings
• Be able to meet the physical needs of the position including, but not limited to, assembling and carrying orders, driving, and making deliveries

Responsibilities:

• Build new catering business, including but not limited to:
• Identify potential catering customers and opportunities
• Identify and build relationships with catering decision makers
• Distribute catering menus, nutritional guides, and ordering information to potential customers
• Utilize food distribution to visit at least two new potential customers each week
• Handle all aspects of catering and sales experience including but not limited to coordinating the order with the kitchen staff, delivering the order, and following up with the customer
• Check catering orders to make sure they meet requirements, including proper packaging and food temperature
• Deliver 2nd Mile Service at all times and address customer concerns promptly and courteously
• Maintain positive and strong relationships with customers and prospects
• Acquire and maintain certification with the Chick-fil-A Catering program
• Train the kitchen and management staff on current and new catering requirements
• Properly maintain and organize catering equipment
• Responsible for maintaining catering inventory needs
• Provide and report metrics to management on a regular basis
• Support special projects and management requests as required

Required Skills:

• Smiles & connects with people, makes eye contact & speaks enthusiastically
• Self-driven and results-oriented
• Takes initiative
• High code of ethics
• Puts the brand and store vision in front of all decisions made
• Leads with enthusiasm and passion
• Positive attitude
• Expert communicator
• Adaptable, dependable, and strong work ethic

Ready to make your mark at Chick-fil-A? Apply now and take the first step towards an exciting career opportunity. Please do not contact the store directly. We will reach out to you within 1-3 business days.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: Starting at $20 / hour

Job Type: fulltime

Education: No education required

Work location: On-site