What are the responsibilities and job description for the Delivery Driver position at Chick-Fil-A?
Company Introduction:
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.
Overview:
Delivery drivers are generally offered as part time or full time (scheduled), with the driver keeping 100% of his or her tips. You must have a valid driver license and be 18 years of age. This is not a contract position, you will be a member for the Chick-fil-A family and will be expected to uphold our high standards of presentation, service, and care.
The ideal candidate must be able to execute Chick-fil-A hospitality with our guests in a caring way. Clear and excellent communication skills via our delivery app are paramount to help us continue meet our guest's expectations outside of the restaurant.
Job Types: Full-time, Part-time
Skills:
- Takes Initiative
- Outgoing and fun
- Great attitude
- Hard working
- Dependable
- Honest
- Demonstrate self-leadership attributes
- Team-player
- Positive attitude & role model
- Responsive to needs of the team
- Works to serve others
- Motivated to grow and to learn
- Great verbal communicator
- Outgoing/friendly/patient
- Desire for ongoing training/education
- Detailed & keenly observant
- Passion for procedural discipline
Experience:
- driving: 1 year (Preferred)
- delivery: 1 year (Preferred)
- delivery driver: 1 year (Preferred)
- customer service: 1 year (Preferred)
Requirements:
- Minimum age - 18 years old,
- Must have a valid State-Issued Driver’s License
- Must own reliable transportation that is CLEAN (Car Insurance a MUST!)
- Clean driving record for the past 2 years
- Reliable communication (must be a smart phone to download delivery app)
- Cannot have a current/within the last year License suspension
- Drive safe and obey the rules of the road
- Work as an in-shopper when there are no deliveries
Additional offers:
- Flexible Hours
- Sundays Off
- Work Directly with Chick-Fil-A Leadership and Operator
- Competitive Pay
- Great Work Environment
- Be a part of one of the highest rates brands for customer service in any industry
Main responsibilities:
- Greeting customers when entering and leaving the premises
- Following safe driving procedures
- Managing transactions using Delivery App
- Serving guests via Delivery
- Keeping your delivery vehicle clean and organized
- Bagging and wrapping purchased goods for safe transport
- Read, understand and comply with all parts of the Team Member Handbook
- Deliver portions that are correct and meet all weight and presentation expectations.
- Protect the customer experience by ensuring packaging, food presentation and quality is top level.
- Show up on time, have a great attitude and work hard for your entire shift.
- Ensure your appearance is in compliance with the Handbook
- Be a team player
- Display care and a sense of personal responsibility to the success of your role in the business