What are the responsibilities and job description for the Hospitality manager position at Chick-fil-A?
At Chick-fil-A De Zavala, the Manager role is more than just a job, it’s an opportunity. Our team gains life experiences that go beyond only serving great product in a friendly environment.
Chick-fil-A is a great opportunity for people of all backgrounds, and no experience is necessary. We are looking for friendly, enthusiastic people who enjoy serving others, and ensure each guest leaves with a smile.
We will teach you the rest!
Description :
- Works together with the other restaurant leaders in order to accomplish the Franchise Owner / Operator’s vision for the restaurant.
- A Hospitality Manager will serve in front of house operations, driving sales, profit, and morale while maintaining a busy lobby and driver-thru, speed, cleanliness, and an attentive and courteous team.
- Reports to Hospitality Director.
- Availability : 6 AM - 5 : 00 PM, 5 days per week, 45-60 hours expected weekly
- Pay / offer will be commensurate with previous experience and results.
Critical Behaviors :
- Leads by example WORK SIDE by SIDE with the team
- Leads a hospitality team that is FAST, CLEAN, KIND and COURTEOUS producing an experience that increases guests loyalty and trust in our brand
- Understands cost efficiency (food, condiments, paper) to ensure a profitable business
- Leads the team to ACHIEVE RESULTS
- COACHES and DEVELOPS individuals to make them better at their jobs
- Delights in SERVING our GUESTS and TEAM at all times
- Welcomes FEEDBACK as the primary method of GROWTH - thick skin!
- Engages proactively in PROBLEM SOLVING and PLANNING, and EXECUTION of plans to improve performance
Qualities :
- Selflessness - Loves Serving others
- Humility
- Trustworthy
- Grit! Perseverance!
- Desire to Grow
- Desire to see Others Grow
- Optimistic
- Communicates Clearly and Enthusiastically
- Likes Details
- Proactive
- Thrives under Pressure
Benefits :
- 100% PAID TUITION at our partner school Point University (https : / / point.edu)
- Remarkable Futures Scholarships Opportunity ($2500 - $25000)
- Career Options to become a CFA Franchisee or Staff member for CFA Inc.
- Free employee and family meals
- Sundays off
- Competitive Wages
- Leadership Development
- Community-oriented Environment
Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.
Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Last updated : 2024-11-18
