HR Director

HR Director

Chick-fil-A at Shepherdstown Crossing

219 Gettysburg Pike

Mechanicsburg, PA 17055

Who We Are:

Everyone's job at Chick-fil-A is to serve. No matter our title or job description, our reason for coming to work is to generously share our time

and talents. Whether it's treating customers like friends, or serving our communities like neighbors, we believe kindness is a higher calling.

Our founder, Truett Cathy, made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having

worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and worship if they choose — a practice we uphold today.

In our kitchens, we try to focus on freshly prepared food crafted with quality ingredients. We serve chicken made from breast meat, breaded by

hand in-restaurant. Fresh produce is delivered to our kitchens several times a week. Salads are prepared throughout the day. Our regular Chick-fil-A® Lemonade is prepared daily with lemon juice, pure cane sugar and water.

“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”

S. TRUETT CATHY 1921—2014

For millions of people, a nourishing meal is a critical need. That’s why we created the Chick-fil-A Shared Table® program, an initiative to

help restaurant Operators fight hunger in their local communities. Today, more than 1,300 Chick-fil-A restaurants across 47 states donate surplus food to local soup kitchens, shelters and nonprofits through Chick-fil-A Shared Table, and that number continues to grow each year. To date, we have donated more than 15 million meals to serve those in need.

• Chick-fil-A was voted as America’s favorite and one of the fastest-growing quick-service restaurants in the country   
• Industry leader in Customer Service & Hospitality
• Striving to be the “World’s Most Caring Company"
• Individually owned & operated company

The Secret Ingredient is You:

Customers love Chick-fil-A® because of the Team Members who serve them.  Team Members are encouraged to do the little

things every day to make a difference for someone else: as simple as a smile or as inspired as running after a customer because they forgot a straw for their milkshake.  And the cherry on top?  A career at a Chick-fil-A Restaurant can have a wide range of benefits, including competitive pay, personal and professional growth opportunities, as well as the flexibility to thrive in and outside of work.

Job Description:

Chick-fil-A at Shepherdstown Crossing is seeking a highly motivated individual to fill the HR Director (Human Resources Director) position

in order to support the business.  

The HR Director reports directly to the Owner/Operator and will demonstrate ownership of creating, managing, and executing the company’s talent strategy.  This person must be caring, friendly, have a genuine heart to serve others, be highly organized, and have the ability to multitask and work efficiently. 

The HR Director will display passion for the business while attracting qualified team members and providing a fun and positive onboarding experience. They will provide team members with the skills necessary to be successful in this high energy, fast-paced, customer-driven

industry. The HR Director must have a fun and motivating growth mindset.

In addition to HR and Talent responsibilities, the HR Director will be required to learn basic restaurant operations and provide support as needed or as the role and time allows.

Position Type: Full-Time

Our Benefits:

• Health Benefits with Employer Contribution
• Paid Time Off (PTO) after 1 year of employment
• Optional Retirement Plan
• Employer Meal Contribution
• Employee Discount
• Clothing Stipend
• Sundays Off
• and more!

Requirements:

• Demonstrates the highest level of trust with personal and financial information
• Exceptional organization - systematically maintains records, files, information, and schedules
• Self-motivated and disciplined
• Friendly, positive attitude
• Excellent communication (phone/email/in-person)
• Adaptable, dependable, and strong work ethic
• Strong computer skills (MS Office and Google Workspace)
• Must be able to occasionally lift up to 40 lbs.
• Ideally has experience with HR procedures and/or HR certification (PHR, SHRM, etc.) but not required

Responsibilities:

• Develops and executes recruitment strategy and leads all recruitment efforts
• Seeks opportunities to recruit talent and participate in recruiting activities and events
• Manages all job postings and career boards
• Conducts phone screenings with all applicants, utilizing scorecard system and schedules in-person interviews for applicants that meet screening criteria
• Updates and maintains ATS (Applicant Tracking System)
• Serves as point person for communication of all job offers and rejections with applicants who interview
• Extends job offers and manages onboarding process and paperwork via job applicant system and digital personnel records        
• Ensures proper compliance with all state ,federal, and I-9 requirements
• Oversees other managers/team members
• Ensures excellent execution of onboarding and orientation
• Orders uniforms for Team Members and manages uniform budget
• Partners with Owner/Operator and other leaders to help create an exceptional workplace, including wage scale reviews, benefit strategy, annual growth path review, retirement plan administration, performance review process, celebrations, team-building activities, etc.
• Manages mileage reimbursement tracker, PTO accrual and leave trackers, personnel files, documentation processes, time punches, etc.
• Leads execution of employee separation process/checklist
• May be cross-trained on other functions of the business such as scheduling, the bi-weekly payroll process, check distribution for non-direct deposit team members, supplier payments, etc.
• Through training provided, acquires basic knowledge of restaurant operations and supports in-restaurant operations as needed

Education/Experience:

Required:  Bachelor’s Degree, or HR certification (PHR, SHRM, etc.), or equivalent work experience

Thank you for your interest in employment at Chick-fil-A at Shepherdstown Crossing!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary : $20 - $26