What are the responsibilities and job description for the Leadership (Manager/Director) position at Chick-fil-A?
Leadership is critical to our success at Chick-fil-A Mount Prospect. We expect our leaders to serve and care for our Guests and our Team Members. In exchange, we commit to investing in your personal and professional growth.
Expectations
- Work 35 hours a week minimum
- Must be able to directly confront and solve issues that are brought to you
- Problem-solving mindset and big-picture mindset
- Must have developed leadership qualities that will aid in leading either zones or the store during peak and non-peak hours, including making key decisions in stressful situations, high communication with the kitchen and different zone leads, and being able to coach team members through various circumstances through high-stress environments. Must have an energy and enthusiasm that motivates the team to complete assigned tasks efficiently.
Responsibilities:
- Develop people and teams to meet the goals of the business.
- Provide servant leadership that results in FOH and BOH operational excellence
- Provide relevant communication to the Operation and Senior Leadership Team
- Provide recommendations to the Operator and SLT in how to better steward the business
- Convey what we do, but also WHY we do it
- Own and oversee a critical business area of the restaurant
Successful Leaders will Possess:
- Management Skills
- Decision-making Skills
- A Growth Mindset
- Maturity
- Professionalism
- Friendliness
- Punctuality
- Character
- Hustle
- A Heart to Serve
- Communication Skills
- Coachability
Chick-fil-A Mount Prospect Benefits:
- Fun, Positive Environment
- Competitive Pay
- Complimentary Meals
- Closed on Sundays
- Flexible Schedules
- Paid Time Off
- Health Insurance
- Cross Training and Leadership Opportunities
- Scholarship Opportunities
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Starting at $21 / hour
Benefits:
- Flexible schedule
- Paid time off
- Health insurance
- 401(k) matching
- Employee discount
- Referral program
- Paid training
Job Type: fulltime
Schedule:
- Weekend availability
Education: No education required
Work location: On-site
Salary : $21
