What are the responsibilities and job description for the Dental Front Office (Eagle Rock) position at Children's Dental FunZone?
Dental Front Office- (Eagle Rock)
We are looking for an amazing Front Office team member to join our Eagle Rock dental practice!
Our teams of dental professionals are changing the face of pediatric dental care through our dedication to oral health and compassionate care for our pediatric patients and their guardians. Our practices are based on a patient-centric approach achieved through significant teamwork, flexibility, and commitment.
The Essential Job Elements:
We are looking for an amazing Front Office team member to join our Eagle Rock dental practice!
Our teams of dental professionals are changing the face of pediatric dental care through our dedication to oral health and compassionate care for our pediatric patients and their guardians. Our practices are based on a patient-centric approach achieved through significant teamwork, flexibility, and commitment.
The Essential Job Elements:
- Answer phones in a polite and timely manner.
- Greet patients in a friendly, hospitable manner.
- Check-in and check-out.
- Schedule appointments by office protocols.
- Confirm all appointments consistent with company protocols.
- Verify insurance eligibility.
- Resolve all billing concerns to patient satisfaction.
- Collect co-pays and set up financial arrangements.
- Post charges and payments.
- Set up an account and new charts.
- Assist patients with completing paperwork.
- Maintain strict compliance with all pertinent laws and regulations (HIPAA, OSHA, ADA, Dental Board, etc...).
- Coordinate front and back office patient flow.
- Non-clinical area cleanliness.
- Other duties as assigned.
Desired Profile/Background:
- MUST LOVE WORKING WITH CHILDREN.
- Excellent customer service skills.
- Excellent communication and computer skills.
- Upbeat personality is a MUST.
- Ability to multi-task and work in a fast-paced environment.
- Strong attention to detail.
- Clean, neat professional appearance.
- Knowledge of Dentrix a plus.
- Bi-Lingual (Spanish) a plus.
Job Type:
- Full-time
Our competitive compensation includes benefits, including health/dental insurance and a 401(k) savings plan, as well as paid time off for all full-time employees after 90 days of employment.
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