What are the responsibilities and job description for the Pharmacy Patient Care Coordinator position at Children's Wisconsin?
Organizational Information
At Children’s Wisconsin, we believe kids deserve the best.
Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/
Job Description
The Patient Care Coordinator (PCC) at Children's Wisconsin Skywalk Pharmacy West Allis is responsible for managing patients enrolled in the medication synchronization program by providing a high-level of customer service to ensure patient medication needs are met. The responsiblities include calling patients/famillies monthly to schedule the home delivery, data entry/processing, and prior authorization management.
- High school diploma or equivalent required; graduate of a pharmacy tech program preferred.
- Three years' experience as a retail pharmacy technician at CHW or equivalent.
- PTCB certification required within 1 year.
- Ability to work well under pressure due to time constraints and varying workloads.
- Excellent interpersonal and communication skills.
- Ability to read and write at a level where the candidate can review and update patient profiles, as well as understand and follow written and verbal instructions.
- Strong proficiency in mathematical calculations such as addition, subtraction, multiplication, division, fractions, and proportions at a level normally acquired through completion of high school.
- Analytical skills necessary to evaluate problems and develop solutions.
- Ability to concentrate and pay close attention to detail.
- Proficient computer skills to process medication orders, enter information, generate labels, and retrieve patient information.
Additional Posting Description
The hours at the West Allis location are weekdays from 8 am to 4:30 pm. The role also includes working the weekend rotation (1:6) at Children's Skywalk Pharmacy at the hospital campus with current hours of 10 am to 2 pm.
Equal Opportunity Employer
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
