HR Specialist

SUMMARY 

Responsible for streamlining administrative procedures, processing invoices, and supporting departmental operations and deadlines to ensure maximum productivity of the Human Resources department. 

ESSENTIAL DUTIES 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must spend over 50% of their time on these duties. 

1. Works with the Director of Human Resources in developing and maintaining organizational and department procedures and systems for office personnel across all HR functions. 
2. Manages the HR invoice process; liaises with HR leaders to facilitate payment approvals and confirm scope of services delivered, liaises with Finance to maintain collaboration on payment process, follow up with vendors to confirm details as needed, and proactively track and monitor invoice status to support on-time payments and timely issue resolution. 
3. Manages the employment verification process; includes evaluating the current process to identify improvement opportunities, leading the optimization effort, and documenting the process.
4. Manages HR file digitization efforts to improve HR’s overall document management efficiency goals for the department; provides regular status to direct supervisor; escalates challenges and recommends resolutions. 
5. Responsible for supporting the HR request and inquiry intake process, triaging with subject matter experts within HR and outside of department as needed for resolution; contributes insights into the design of the future state HR intake process, support tools and technology  
6. Develops and maintains HR support documentation to enhance the employee experience (e.g., FAQs, refreshing knowledge portal content). 
7. Plans, organizes and implements special projects relative to department needs; follows up with others to ensure the project is completed as scheduled. 
8. Develops and maintains a working knowledge of department/division operating procedures; responds to related questions and ensure smooth functioning of department; participates in streamlining and documenting procedures as appropriate. 

ADDITIONAL DUTIES 

1. Cross-trains with other HR functions for support as needed.  
2. Other duties and special projects as assigned.  

SUPERVISORY RESPONSIBILITIES 

• This job has no supervisory responsibilities. 

EDUCATION & EXPERIENCE 

• 2 years of relevant human resources experience. 

OTHER QUALIFICATIONS 

• Excellent verbal and written communication skills. 
• Possesses a valid driver's license and state-required auto insurance.  
• This is a hybrid role which requires travel to CII sites about 20% of the time (about once per week) Excellent data entry skills 
• Ability to prioritize workload  
• Extremely organized and strong attention to detail. 
• Emotionally mature. Ability to work with others in pursuit of a common goal. 
• Ability to be flexible and work in a changing environment. 
• Ability to establish and maintain complex and confidential files, records and official documents. 
• Ability to coordinate projects, solve problems and make solid business recommendations. 
• Exercises confidentiality in all areas of work. 
• Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities. 
• Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities. 
• Sensitivity to service population’s cultural and socioeconomic characteristics. 
• Free from alcohol and drug abuse. 
• Understands CII’s basic philosophy and participates fully in carrying out its mission. 

CONTINGENCIES

• Must be fully vaccinated to comply with the California Department of Public Health (CPHD) order issued on August 5, 2021. 

BENEFITS

• Generous paid PTO, plus nine paid holidays and CII is closed between Christmas and New Year's
• Free basic HMO Medical, Dental, and Vision
• Eligible employees receive a 5% retirement contribution
• Up to $4,500 in tuition reimbursement annually
• Eligible for the Public Service Loan Forgiveness program
• Flexible Spending Account (FSA)
• Life and AD&D Insurance
• Voluntary Supplemental Insurance
• Opportunity for growth & advancement
• Professional development & continued training
• Team building & bonding through company sponsored events & activities