How much does a User Liaison make in the United States? The average User Liaison salary in the United States is $78,235 as of May 28, 2024, but the range typically falls between $69,134 and $88,426. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

User Liaison Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile User Liaison Salary $60,848 US May 28, 2024
25th Percentile User Liaison Salary $69,134 US May 28, 2024
50th Percentile User Liaison Salary $78,235 US May 28, 2024
75th Percentile User Liaison Salary $88,426 US May 28, 2024
90th Percentile User Liaison Salary $97,704 US May 28, 2024
25% $69,134 10% $60,848 90% $97,704 75% $88,426 $78,235 50%(Median) Didn’t find job title? Click
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What skills does a User Liaison need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

3.

Microsoft Word: Microsoft Word or MS Word is a popular word-processing program used mainly for creating documents, such as brochures, letters, learning activities, quizzes, tests, and students' homework assignments

Customer Service 10.06%
Technical Support 2%
Microsoft Word 1.4%
Others 86.54%
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Job Description for User Liaison

User Liaison serves as a liaison between systems personnel and end users, such as a client or business unit. Provides systems analysis to ensure the needs of the user are met. Being a User Liaison may assist in system implementation or training. May require a bachelor's degree in area of specialty. Additionally, User Liaison typically reports to a manager or head of a unit/department. To be a User Liaison typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)... View full job description

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See user submitted job responsibilities for User Liaison.

Salary.com job board provides millions of User Liaison information for you to search for. Click on search button below to see User Liaison job openings or enter a new job title here.

Job Openings for User Liaison

Career Path for User Liaison

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For User Liaison, the first career path typically starts with a Decision Support Specialist position, and then progresses to Decision Support Project Specialist.

Additionally, the second career path typically starts with a Technical Support Analyst III position, and then progresses to Technical Support Manager.

Those that have already made the climb...
Nick Daffan, Executive Vice President and Chief Information Officer
Verisk Analytics, Inc. provides data analytics solutions to the insurance markets in the United States and internationally. The company provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, global risk analytics, and various other fields... More
Fiscal Year Ended in 2022
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User Liaison salary varies from city to city. Compared with national average salary of User Liaison, the highest User Liaison salary is in San Francisco, CA, where the User Liaison salary is 25.0% above. The lowest User Liaison salary is in Miami, FL, where the User Liaison salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a User Liaison, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
69134
88426
78235

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
70983
93255
80644
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of User Liaison in the United States. The base salary for User Liaison ranges from $69,134 to $88,426 with the average base salary of $78,235. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $70,983 to $93,255 with the average total cash compensation of $80,644.
Step 2 of 3

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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

69134
88426

 

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Skills associated with User Liaison: User Guides, Solution Delivery, General Office Software, Systems Analysis ...More

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User Liaison Salary in United States
User Liaison Salary Graph, Regional Distribution and Summary