Manager

Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities; Managers are the critical link to making it all happen.

Benefits:

• Health Benefits
• Competitive Pay
• Discounted Meals
• Referral Program

Requirements:

● Commercial awareness

● Confidence

● Resourcefulness

● Organizational skills

● Teamworking skills

● Verbal communication skills

● Numerical skills

● Excellent IT skills

● Enthusiasm

● Executive skills

● Problem-solving skills

● Showing initiative

● Setting a good example

Responsibilities:

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

We’re in the business of making people feel special. In everything we do, we have to ask ourselves if we’re putting the Guest first and making sure they’ll come back for more. Our Cultural Beliefs bring that passion to life and shape who we are as a company and as the people who live and breathe inside of it. We’re more than mere transactions – we’re people connecting with people! If our beliefs are strong, our actions will match. And that’s how we create memorable experiences and real results.