Office Manager

As our busy season is approaching, we are seeking a motivated and enthusiastic individual with experience working in a fast paced environment to lead our team. We are a .com distributor and contractor business providing chimney/fireplace products and services to the DMV area for over 35 years, both commercial and residential. We are looking for the best candidate to help us thrive. You should be well mannered, reliable and able to work independently, as well as with a team. We would prefer all applicants to have solid prior experience in a home service business. Chimney and hearth knowledge is desirable, but not initially required. Fluency in Spanish is preferred, but not required. The hours are 8:00 A.M.-4:00 P.M Monday through Friday.

Major duties may include, but are not limited to:

• oversee daily office operations
• promote smooth and efficient operations
• demonstrate excellent customer service skills on the phone and in person
• work calmly and efficiently under pressure
• dispatch repair/installation crews
• manage multiple phone lines
• answer incoming and outgoing telephone calls with a positive attitude
• check and reply to emails and voicemails
• schedule and coordinate appointments
• answer inquiries with consideration and intelligence
• process payments over the phone
• accounts payable/receivable
• operate and search using customer/appointment automated database
• operate basic computer applications
• handle estimates with prompt follow-up calls and scheduling
• utilize filing systems for paperwork
• organize office operations and procedures
• balance basic administrative tasks
• run weekly payroll with ADP
• gain and maintain knowledge of chimney services and products offered
• build strong professional relationships with clients
• ensure exemplary service is being provided at each job location

For immediate consideration, please apply now with a copy of your resume.

Disclaimer

Chimney.com is an Equal Opportunity Employer. Chimney.com does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Management: 2 years (Required)

Ability to Commute:

• Silver Spring, MD 20904 (Required)

Ability to Relocate:

• Silver Spring, MD 20904: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $28