Csr

Chimney Concepts LLC
Sheboygan, WI Full Time
POSTED ON 8/27/2024 CLOSED ON 9/26/2024

What are the responsibilities and job description for the Csr position at Chimney Concepts LLC?

Chimney Concepts is currently hiring for a full-time Administrative Assistant - CSR to be our customers' first point of contact for general inquiries such as pricing, products, and scheduling in the Port Washington , WI area.

This customer service position earns a competitive pay rate .

In addition to competitive pay of up to $16 / hour and our friendly culture , we offer our Administrative Assistant - CSR the following benefits :

  • Medical
  • Dental
  • Vision
  • Life
  • Supplemental voluntary benefits
  • A 401(k) long-term savings plan
  • Paid vacation based on length of service
  • Paid sick time
  • Paid holidays

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application .

We hope to meet you soon!

DAY-TO-DAY

As an Administrative Assistant - CSR, you build and maintain business relationships with clients and provide prompt service.

You have the great ability to determine customer needs and provide appropriate solutions! As needed, you perform conflict resolution, negotiations, and de-escalation.

You receive payments as well as update customer information, product pricing, and service pricing. With your organizational skills, you process orders and permits, prepare correspondence, and fulfill any other customer needs.

You are also computer proficient, successfully navigating websites and email applications. You feel good about keeping our operations efficient and keeping our customers happy!

ABOUT CHIMNEY CONCEPTS

We are an efficient and reliable team of chimney and fireplace professionals with a focus on customer service, safety, and satisfaction.

Whether we're performing a free in-home estimate or helping a customer choose the best gas log set, we put our best effort into every project and strive to provide the best possible experience for our clients.

We're always looking for ways to improve our services and make the lives of our customers safer, less stressful, and more enjoyable!

Since 1997, our team has been listening closely to our customers' needs and working to exceed their expectations with every interaction and service call.

Our team is the key to our success! For our amazing staff, we offer an excellent benefits package, an uplifting work environment, and opportunities for advancement and growth!

OUR IDEAL ADMINISTRATIVE ASSISTANT - CSR

  • Career-minded - Looking for more than just a job
  • Reliable - Shows up ready and on time
  • Strong work ethic - Willing to stay until the job is done right and is complete
  • Respectful - Treats our team and customers with kindness and dignity
  • Willingness to learn - Excited to learn new things and at times can take instruction from others

If this sounds like you, keep reading!

REQUIREMENTS FOR AN ADMINISTRATIVE ASSISTANT - CSR

  • High school diploma or equivalent
  • 1 years of experience in customer service
  • Excellent customer service and documentation skills
  • Ability to use desktop computer software
  • Excellent typing skills

Location : 53074

Job Posted by ApplicantPro

Last updated : 2024-08-27

Salary : $16

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