Rooms Coordinator

Join the INN crew of hospitality professionals as a Rooms Coordinator! Position pays $19 per hour.

The Inn at Perry Cabin is seeking a passionate, enthusiastic, and dedicated Rooms Coordinator who has a profound interest in hospitality, a strong desire to build industry knowledge, and a drive to meet the highest standards in our profession.

If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this is the perfect opportunity for you! Our exceptional group of talented, creative, and thoughtful crew members each bring a unique perspective and consistent determination to the guest experience. The Rooms Coordinator is responsible for inputting reservation information and business block information into our property management and central reservation system, ensuring guest preferences and information is detailed and correct. This position also supports Sales, Revenue, and Guest Services operations, in addition to:

• Handle in-house reservation inquiries & requests.
• Make reservations for recipients of donated gift certificates, repeat guests, and complimentary/special rate reservations received from management team.
• Assist front desk, guest services and reservations teams with property/room questions, room reservation extensions, room moves and billing questions.
• Create group specific booking links; act as liaison between group and central reservations.
• Input group rooming list and facilitate all rooming list changes and billing changes upon receipt from conference service coordinator assigned to the group.
• Complete job description available upon request.

Preferred qualifications:

• Minimum one year of front desk and/or reservations experience in luxury hospitality required.
• Proficiency in Windows based computer programs to include Outlook, MS Word and Excel required.
• Experience with group sales computer systems including Cendyn, Delphi, OPERA and Synxis preferred.
• Experience in a fast paced, detail oriented, customer service environment.
• Must possess positive presentation skills, and a strong motivation to provide legendary guest service skills.
• Must be able to work a flexible schedule to include weekends and holidays if and when necessary.
• Knowledge of hotel revenue management preferred.
• High School Diploma or GED required. Bachelor’s degree in Hospitality or related field preferred.

About the Inn at Perry Cabin

A historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel Leisure. Providing upscales such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities. 

As a member of our Crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do, and a culture supported by our Pillars of Service: Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin! 

For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com

EOE