Casino Spa Supervisor

Choctaw Nation
Durant, OK Full Time
POSTED ON 3/18/2023 CLOSED ON 1/8/2024

What are the responsibilities and job description for the Casino Spa Supervisor position at Choctaw Nation?

Description

Job Purpose or Objective(s): You will oversee the staff of the spa to guarantee efficient operations and ensure excellent guest satisfaction is attained. You will report to the Spa Manager.

Pay Rate: $ 18.00/ Hr | Full-Time | Shift Depends on Business needs

Primary Tasks:

  • You will monitor and follow up on guest feedback through the use of comment cards and other customer care techniques.

  • Manage guest complaints and take corrective action.

  • Oversee daily operations including opening and closing procedures, facility inspections, cash handling procedures, and general facility maintenance.

  • Analyze business volume and develop the staffing schedule to ensure coverage.

  • Implement proper inventory and purchasing procedures, submit finalized PO’s to Director for approval.

  • Manage monthly promotions and sales strategies as outlined in the marketing plan.

  • Manage office operations and perform clerical tasks such as typing, filing, proofreading, creating documents and sorting mail.

  • Assist staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.

  • Other tasks as assigned.

Job Requirements:

MINIMUM

  • High School Diploma or GED

  • Efficient and able to handle a variety of responsibilities simultaneously

  • Excellent customer service skills.

  • Excellent verbal and written skills

  • Able to show initiative and make decisions

  • One (1) year spa experience

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

  • Free gym membership

  • Free access to employee health clinic

  • Free lunch for casino & resort associates

  • Earned wages access once per week for hourly Associates

  • Pet insurance

  • Paid vacation / sick time

  • Medical / Dental / Vision

  • 401(K) with company match

  • College tuition reimbursement

  • Short-term disability, long-term disability, and family leave

  • Employee assistance program

  • Employee prescription program

  • CNO Paid Life Insurance

  • Teladoc

  • On Site Dental Clinics (Jet Dental)

  • On Site Mammogram Services

  • Free diabetes and hypertension monitoring benefit (Livongo)

  • Accolade- Concierge Benefits Program

  • Wellness Program that equals savings on health insurance cost (Virgin Pulse)

  • Maternity Care Program

  • (Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

  • Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS

  • Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.

  • Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates .

Job Hospitality

Primary Location OK-Durant

Work Locations Durant Casino 4216 S Hwy 69/75 Durant 74701

Organization Gaming

Schedule Regular

Full-time

Day Job

Job Posting 03/17/2023, 8:53:41 AM

Req ID: 23003507

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