Emergency Response Clinician - Social Services - Batesville, IN

The Choices Emergency Response Team (CERT) is responsible for 24/7 mobile emergency responses for youth and adults experiencing a mental health or opioid crisis. The CERT Clinician is a full-time position (40 hours/week) operating during scheduled normal business hours and on an on-call basis. The CERT operates from a strengths-based perspective, collaborating with first responders, community stakeholders, clinical leadership, care coordinators, and fellow mobile crisis responders.   The CERT will work within a culture of crisis prevention, making every effort to ensure individuals are effectively stabilized within their home and community whenever possible. The CERT will ensure appropriate follow-up individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization.  The incumbent will support and uphold a commitment to
racial and ethnic equity and antiracism.

Essential Duties and Responsibilities

• Can articulate the mission, vision and practices of the local mobile crisis response system for referred youth and adults.
• Communicates the practice expectations of the mobile crisis response system to referred youth and adults, community partners, and funders.  
• Responds to crisis referrals promptly during normal business hours and after hour crisis situations.
• Provides back up when requested/as available if contacted by first responders.
• Adheres to the policies and protocols established by Choices for the management of a 24/7 emergency response system.
• Incorporates the guiding principles and values of Systems of Care into their interactions with youth and families, fellow team members, Choices staff and system partners.
• Communicates effectively with Choices Leadership Team to ensure collaborative efforts and proactive response to issues and concerns.
• Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred youth and adults with CERT services.  
• Ensures collection of all necessary service data.
• Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.
• Provides immediate crisis intervention and stabilization services to referred youth and adults consistent with Choices values and operating policies and procedures.  
• Develops/revises individualized crisis safety plans that are based on individual needs.
• Assures that confidentiality.
• Evaluates and assesses the holistic needs of referred youth and adults and has the ability to function across environments.
• Uses appropriate screening tools and evaluations to determine safety risks, including the ANSA.
• Places priority on intervention and stabilization of referred youth and adults within their communities, in the least restrictive clinically appropriate setting.
• Facilitates in-patient admissions and arrangement of transportation when necessary.
• Helps families and/or caregivers identify and address issues that contribute to a crisis and would create future crises if left untreated.
• Uses appropriate de-escalation and relapse prevention techniques and helps referred youth and adults develop coping strategies to address future crisis.
• Makes appropriate referrals (face to face, telephone) to other professionals and community resources based upon the needs identified by the referred youth and adults through short term care coordination.
• Able to works shifts that include evenings, holidays, and weekends.
• Enters service data following completion of assessments.

Qualifications

• Master’s degree with clinical license in social work/psychology or other counseling fields preferred.
• If licensed, maintains active clinical license per respective professional license board.
• One year of experience working with youth with mental/behavioral health concerns.
• Prior experience with mental health crisis response preferred.
• Demonstrated skills in assessment tools and crisis intervention.
• Strong communication and writing skills. Bi-lingual skills (Spanish) a plus.
• Familiarity with Systems of Care values and principles.
• Highly organized, and effectively manages multiple priorities simultaneously.
• Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.
• Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.
• Enthusiastic about advancing system change within the community.
• Operational smart phone.
• Must possess a valid driver’s license in state of residence and auto insurance.

Salary: $55,000

Benefits Include:

• Medical, Dental, Vision
• Employer Paid Life Insurance, Short & Long Term Disability
• 401k Match
• Tuition Reimbursement
• Paid Parental Leave
• Generous PTO plan