What are the responsibilities and job description for the Carrier Sales Support Representative position at Choptank Transport?
Overview
Choptank is a Third Party Logistics (3PL) provider, meaning we connect customers who have products to move with appropriate carriers and equipment, to provide the most efficient and cost-effective supply-chain solution. Our customers want to focus on crafting and selling their products, not looking for trucks to move it and hoping they get a fair price for the shipping. We take that worry off their plate and get them the best deals in the market. We offer solutions and give them results.
After attending Choptank's award-winning in-house (paid) training program, you will be warm calling potential carriers to negotiate pricing, while ensuring your carriers know they have your support for anything that might happen along the way. This is your time to let your critical thinking skills shine through. We're not a "one and done" environment, and you are on the front lines of building relationships with those carriers as well. You will also be working with our sales department as well as your logistics team, so an excellent work ethic and communication skills are key.
Benefits:
- Casual working environment and dress code - When you're comfortable, you're more productive
- Get in at the beginning of something big - We have more than tripled in size in the last six years and will continue growing - that means more growth for you
- Competitive benefits package, including a 401K with match, wellness program, tuition reimbursement, and a student loan pay-down program
- Paid training and continual development. We see the value in investing in YOU
- Career growth and development potential - 95% of our managers are promoted from within
- Make a difference. Not only do we keep the business of America moving, but we also love to volunteer within the community
Responsibilities
- Provide outstanding customer service to your customers, carriers, and teammates
- Act as the middleman or liaison between all parties involved in the shipping process
- Market and sell loads to carriers via phone, follow up with them, and build relationships with them. You have the opportunity to chat with people all over the country and from all walks of life
- Negotiate rates with carriers to get your products shipped
- Work quickly to resolve problems that may develop on a shipment. This is your time to think outside of the box and be the hero
Qualifications
- High School diploma or GED required
- Computer skills, experience with Microsoft Office/Outlook or similar email application
- Desire to work in a dynamic environment with goals
- Work hard, play hard attitude
Choptank Transport is an Equal Opportunity Employer.
#ZR