Field Service - Project Engineer

POSITION:                                         Project Engineer           DIVISION:                                           CDS India  DEPARTMENT:                                  Professional Service                                                                            SUMMARY:  In one or two sentences, describe the primary purpose of this position.   The project engineer position is to work closely with the project team and our client to fulfill the assigned project tasks in a timely manner. This position includes direct interaction with the internal support team, subcontractors/vendors and customer’s project team.   CORE ACTIVITIES To complete project tasks assigned to the project engineer with schedules provided by the Project Manager. Supervise third party vendors/subcontractors who support the integration, installation and other deployment activities required to effectively execute installation projects/deployments. Maintain open communication with project manager and support team to ensure continuity and success in each customer-oriented project. Excellent interpersonal skills and able to work with many different teams and cultures. Excellent Technical Knowledge and Customer Service Skills to manage the key account contract customers from Professional Service. Assist Project Manager to identify appropriate equipment, special materials and physical modifications required to complete the project and key account’s service needs. Complete the project process and post service needs according to Service Contract signed by Christie. Inform project manager with continuous updates on progress and issues.Review, Comment and markup all System drawings as needed including but not limited to: Any Christie generated drawings or plans: Display support structures; wiring plans (Power, device to device cable plant, DisplayPort cable Plant for MicroTile systems); Device location drawings; network drawings; and ip schedules Review the project sales order, Bill of Materials, OA and coordinate with Project Management, Project Coordinator and possibly to ensure the correct quantities have been ordered and are scheduled to be delivered to the site. Attend Internal Review meeting with Sales, Project management and Engineering team all dealer generated AV system and Network drawings After internal review another design review with dealer or end user as part of the project kickoff process Review Architectural drawing set including HVAC, Electrical, structural or system support or location; and Millwork elements(shelves, alcoves, niche and cut out dimensions); and finish schedules to identify any conflicts or missing information Send markup back to Project manager and Christie engineering to update Christie released set. Coordinate any revisions with Christie Project manager and end user or dealer team Participate in Project kickoff meeting with Christie team (Sales, Project Management, Project Coordinator, Site Supervisors Managers…) and dealer and/or End User stakeholders if needed.    ADDITIONAL ACTIVITIES Develop, improve and document installation methods and practices. Identify and recommend improvements to project   ACCOUNTABILITIES:  EXTERNAL: Work with client representatives to coordinate project activities in the least intrusive manor to minimize disruption of ongoing business activities. Implement the Project Planning, Ensure communication with the client is accurately relayed to the appropriate Christie resource. Manage vendor activities and provide project Coordinator with daily updates on progress and issues. INTERNAL: Ensure successful development of Christie’s relationship with the client. Ensure all processes and procedures are in accordance with the Christie’s and client’s requirements. Maintain budget guidelines.   RESPONSIBILITIES:    Responsible to complete project tasks within the time allocated & within assigned budget. Provide daily updates to Project Manager when necessary. Assist Project Manager and support team to define process and inform the team project change order if there are any customer’s needs changes. Notify Project manager of any schedule changes Notify Project manager of any Christie product quality issues or customer’s complaints.     ORGANIZATION STRUCTURE:                Reports to:                          Project Manager   INTERPERSONAL COMMUNICATION:            Internal: Site Supervisor (Influence / negotiate) Project Coordinator (Influence / negotiate) Project Manager (Influence / negotiate) Training Coordinator (Influence/negotiate)           External: Customer’s personnel (Influence / negotiate) Subcontractors (Influence / negotiate)   EXPERIENCE:  How much experience is required to perform this job at a fully competent level?               On the job:     Min. 3 years               Related:          Min  5 years   Define the elements of this job that can only be learned through direct experience either in a specific industry or within this organization?   Network and or theatre systems installation or maintenance Technical and or theatre skills Usage of all common computer applications – Microsoft Excel, Visio, Power Point, Strong Communication skills Cinema related experience     SPECIALIZED SKILLS:  Effectively language skill – English is essential for the role and other local dialect will be beneficial. Familiarity with the installation and operation of a diverse range of audio-visual, Networking, & projection equipment, and the overview of their integration: CDS lamp and laser projection system CDS DLP/LCD equipment Cinema sound systems (speakers/amplifiers etc) Cinema analog & digital cinema processors Miscellaneous associated equipment Low Voltage cabling Technical writing skills. (Written & graphical communication at various user-levels).