Inside Sales Manager

POSITION OVERVIEW

The Inside Sales Manager role is responsible for the of CHT USA’s products and provides ongoing support to the customers. Travel is required.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Manages direct accounts to maintain and increase business volumes and profitability.
• Works with National Sales Manager to identify accounts that would benefit from transfer to an Outside Sales Manager.
• Follows up on assigned sales leads.
• Develops and increases sales revenue to meet assigned targets.
• Becomes actively involved in a new re-seller’s sales orientation and sales training programs.
• Attends trade shows if conveniently located.
• Participates in education and training conferences on selling and marketing programs.
• Keeps informed of new products, services, and other general information of interest to customers.
• Checks and reports on competitive activity
• Troubleshoots problems regarding products provided.
• Answers questions from both direct customers and handles complaints.
• Performs other job-related duties and responsibilities as may be assigned from time to time.
• Uses CRM to record information and tasks relating to existing and prospective customers.
• All other duties, as assigned

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS

Education & Experience

• Bachelor degree from an accredited college or university
• 3 years of similar field sales experience in a chemical manufacturing industry (preferred)

Knowledge & Skills

• Capable of working independently to manage day-to-day tasks
• Advanced user type understanding of the Microsoft Office 365 & Suites: Excel, Word, PowerPoint, Outlook
• Familiarity with an ERP solution (i.e. SAP, Sage, Microsoft Dynamics ERP, etc.)
• Creativity in approaching complex challenges and problems
• Customer/Client focused

PERSONAL ATTRIBUTES

• Ability to work effectively with team members who come from a broad spectrum of disciplines and communication styles
• Strong interpersonal and leadership skills; written and oral communication
• Ability to handle a multitude of different situations; sometimes simultaneously
• Strong organizational and time-management skills, including ability to handle multiple tasks simultaneously
• Humble and willing to seek knowledge without hesitation.

WORK ENVIRONMENT

Fully Remote.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. This job description is NOT a contract for employment and does not modify or circumvent the employee’s ‘at-will’ employment relationship with the company.

CHT USA is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.