What are the responsibilities and job description for the Bridge Agent position at Cielo?
Company Description
Are you ready to accelerate your career? Join Cielo as a Bridge Agent! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!
Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.
Job Description
What does it mean to be a Bridge Team member? We know that first impressions count, the final stage in hiring is the first step of successful employment. Our mission at the Bridge is to provide a seamless transition from candidate offer to the beginning of employment. We are driven by speed and compliance, our team are experts at managing pre-employment screening and on-boarding though our commitment to service excellence and quality. We provide our candidates with personalised and dedicated support on their journey to starting their new role and our clients a comprehensive and transparent process that mitigates risk.
Key Responsibilities
- Managing the on-boarding process from offer accept to employee start date - Educating and setting expectations with candidate about onboarding process
- Entering and updating the vetting monitoring software with tracking details
- Liaising with third party vetting providers - Collating and uploading documentation as required by clients
- Communicating progress with Hiring Managers and Candidates and internal recruitment team, highlighting any potential delays and mitigations
- Ensure contracts are processed and compliant with relevant employment legislation
- Ensuring work is completed and compliant through a defined process
- Maintaining electronic files and ensuring these are kept up to date during the on-boarding process - Effectively managing queries via phone and email to resolution
- Providing reporting as required
- Performing other administrative duties as required
Qualifications
Education:
- High School diploma or equivalent is required. Associate’s degree is strongly preferred.
Experience:
- Minimum of one year of experience in a business or office environment utilizing the required customer service and administrative skills.
Functional/Technical Knowledge, Skills, and Abilities Required:
- Proficiency with the Microsoft Office Suite, including Outlook and Excel.
- Typing skills with a minimum of 40 WPM.
Additional Information
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.
Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at 1 877 797 3379 or at [email protected]
All your information will be kept confidential according to EEO guidelines.
