Scrum Master Advisor

Core Technology Engineering Solutions – Scrum Master

The Core Technology, Engineering and Solutions organization is seeking a scrum master member for a ProClaim team that supports the Enterprise Pricing Service program.  Beyond the scrum master service leader responsibility, the selected candidate will participate in the definition and implementation of best practices and standards with Value Stream and Platform Groups Lean Portfolio Management teams.

Our people make all the difference in our success.

Key Responsibilities

• Serves as the “servant leader” of the Scrum team by removing impediments and helping the team remain successful and on schedule.
• Provide expert content/professional leadership on complex assignments/projects.
• Exercise considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.
• Use deep professional knowledge and acumen to advise functional leaders.

• Focus on providing thought leadership but works on broader projects which require understanding of wider business. Recognized internally as a subject matter expert
• Exhibit Lean-Agile Leadership and the behaviors of a Lean-Agile Leader with a Lean-Agile mindset. 
• Help the team embrace SAFe Core Values, adopt and apply SAFe Principles, and implement SAFe practices
• Facilitate the team’s progress toward the goal and is constantly engaged in challenging the old norms and roles while keeping the team focused on the goals of the iteration
• Help the team excel in areas of quality, predictability, flow, and velocity. 
• Help the team focus on daily and iteration goals in the context of the current PI objectives.
• Facilitate all team ceremonies, including the daily stand-up, iteration planning, system demo, and iteration retrospective
• Eliminate Impediments:.  Many blocking issues will be beyond the team’s authority or will require support from other teams.  The Scrum Master actively addresses these issues so that the team can remain focused on achieving the objectives of the iteration
• Communicate with Management and outside stakeholders.  Helps protect the team from uncontrolled injection of work
• Agile Coach. Coaches and supports the team and those supporting the team in pragmatic, standard, best agile practices
• Work with Value Stream and Platform Group Lean Portfolio Management teams to identify process improvement opportunities to deliver business value faster.
• Engage and develop the Change Management approach for any standard and best practices which includes but not limited to: direct communications, facilitation of training sessions and automate reporting on adoption of best practices.
• Support shared services (e.g. Cigna Information Protection, Infrastructure Solutions Group) & Business Operational Readiness areas (e.g. Service Operations, Sales, Underwriting) mature their processes to be as lean and efficient as possible.

Required Experience/Qualifications

• Must have a sufficient understanding of technology to be able to lead team members and help them overcome their development roadblocks; they must also understand business strategy and objectives, and be able to ensure that development work is prioritized by business value and results align with objectives.
• Self-directed achiever who identifies opportunities to drive business value delivery
• Excellent people skills with a customer-service oriented approach, with a focus on building relationships with people at all levels of the organization from IT Senior Directors to Scrum Team Members.
• Strong attention to detail
• Strong communication skills, both verbal and written
• Knowledge of core agile principles and tenets
• Ability to take an ambiguous tasks from idea to implementation
• Advanced skills using Agile tools (Jira/Jira Align)

Desired Experience/ Qualifications:

• SAFe Certifications
• Experience as a project manager, business analyst, or scrum master
• Experience with content management tools: Confluence, SharePoint, etc

This role is WAH/Flex which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.

About Evernorth

Evernorth, Cigna Corporation’s health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you’ll be empowered to solve the problems others don’t, won’t or can’t. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.