Chart Retrieval Specialist

Overview

Who we are...

Ciox Health merged with Datavant in 2021, creating the nation's largest health data ecosystems, powering secure data connectivity on behalf of thousands of providers, payers, health data analytics companies, patient-facing applications, government agencies, research institutions and life science companies. The combined company is focused on improving patient outcomes and reducing costs by removing impediments to the secure exchange of health data. Ciox, a Datavant company will offer the ability to access, exchange, and connect data among the thousands of organizations in its ecosystem for use cases ranging from better clinical care and value-based payments to health analytics and medical research.

What we offer…

At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Chart Retrieval Team is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records.

What we need…

We are hiring responsible, trustworthy individuals to join the Ciox team for a specialized, part-time role as a Chart Retrieval Specialist.  

Responsibilities

What You Will Do...

Following your successful completion of a paid training program, you will be assigned to a support team in your geographic area. Each week, you will receive a list of appointments at local Healthcare Facilities. You will arrive at scheduled times and scan/upload the assigned medical records using Ciox equipment and processes.

CIOX pays hourly for the time you spend retrieving charts and for time spent driving between sites. Competitive mileage reimbursements are also available in addition to performance-based merit incentives that offer the chance to earn additional money each week. 

Most Chart Retrieval Specialists work an average of 20-25 hours each week offering you the chance to balance work with the other priorities in your life. During the busier months (May-September), you may have the opportunity to increase appointments and your hours. 

Given the nature of this work in a field-based role, new Chart Retrieval Specialists find the most success when they maintain frequent communication with their regional support team.  Retrieving medical charts does require a certain measure of technical skills, but those who remain open to new experiences and flexible in learning new processes will have opportunities for growth and development that could lead to advancement.

Compensation

• Competitive hourly rate
• Mileage reimbursement
• Performance/Quality bonus
• Company paid training
• Company Provided Equipment

Qualifications

What Helps You Stand Out...

• • High school diploma 
  • Basic computer skills – ability to scan documents, save files, rename files, create folders, and upload to secure servers 
  • Proven track record of punctuality, reliability, quality work, and ability to follow directions 
  • Ability to work independently with minimal supervision 
  • Ability to troubleshoot and/or overcome technical issues as they arise 
  • Highly dependable - arrive to appointments on time and maintain clear communication with supervisor and Regional Team 
  • Business casual attire and a high level of professionalism required at all times 
  • Access to a high-speed internet connection 
  • Positive attitude and the desire to learn through training (full five-day training program begins upon hire) 
  • Availability between 8am-5pm at least three consecutive days per week 
  • Must have reliable personal, insured vehicle. Must have the ability to drive and have a valid driver's license in good-standing 
  • Business casual attire when onsite or on video calls and a high level of professionalism required at all time 
  • Ability to roll and lift a 45lb equipment case for medical chart retrievals or maneuver a 25lb soft case.  
  • Assist with additional work duties or responsibilities as evident or required 

  Additional Details 

  • This is a part-time role with varied hours. Some weeks may be busier than others based on demand. 
  • CIOX will provide paid training and support necessary for you succeed in this role. 

Over 90% of the time is spent indoors, with protection from weather conditions.  Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations. Uber rides and other rideshare services will not be approved for regular commute or in lieu of using a personal vehicle (or where appropriate, traditional public transportation [e.g., bus, train, subway]) for business purposes. 

Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time.  Standing is required over 30% of the time.  The sense of touch is required 90% of the time and reaching is required about 50% of the time.  Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time.  Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time.  High levels (52 pounds) of lifting are required under 2% of the time.   

With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19. *Except for states where legally prohibited to enforce mandates.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.