Job Posting for Appointment Clerk at Circle Buick GMC
Appointment Coordinator/ Administrative Assistant: Full Time Position
COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily.
Essential Duties
Answer customer calls, gather cusomter info and enter into cusomter relationship platform
Calendar management for sales appointments via management platform
Respond quickly to internet and phone inquiries using email, text, scripts and templates per training
Provide customers with initial product information and direct them to the appropriate dealership resources
Provide clerical support to staff and management
Utilize CRM tracking system and follow department procedures
Qualifications
Ability to establish rapport quickly
Work with the team to achieve the common goal
Ability to be trained and coached
Strong work ethic without absenteeism
Requirements
Previous automotive experience required
Well developed administrative skill set
Ability to communicate and listen effectively
Computer and smartphone savvy
Highest level of honesty and integrity
Must be able to work until 5:00pm Weekdays
Must able to work 9:00am - 5:00pm rotating Saturdays
Compensation
$20.00 per hour
Monthly bonus based upon appointment volume, departmental goals, attendance and quarterly review
Annual Income $50,000-$75,000
Health Insurance, Dental, Vision available
401k employer match program
Looking for an experienced candidate to help drive our department to the next level. Will be working under the Sales Management team to ensure department goals and expectations are met on a month to month basis. Compensation will include hourly pay in addition to performance bonus pay plan.
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