What are the responsibilities and job description for the Appointment Clerk position at Circle Buick GMC?
Appointment Coordinator/ Administrative Assistant: Full Time Position
COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily.
Essential Duties
Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $20 Hourly
Bonus/Commission: Yes
COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily.
Essential Duties
- Answer customer calls, gather cusomter info and enter into cusomter relationship platform
- Calendar management for sales appointments via management platform
- Respond quickly to internet and phone inquiries using email, text, scripts and templates per training
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Provide clerical support to staff and management
- Utilize CRM tracking system and follow department procedures
- Ability to establish rapport quickly
- Work with the team to achieve the common goal
- Ability to be trained and coached
- Strong work ethic without absenteeism
- Previous automotive experience required
- Well developed administrative skill set
- Ability to communicate and listen effectively
- Computer and smartphone savvy
- Highest level of honesty and integrity
- Must be able to work until 5:00pm Weekdays
- Must able to work 9:00am - 5:00pm rotating Saturdays
- $20.00 per hour
- Monthly bonus based upon appointment volume, departmental goals, attendance and quarterly review
- Annual Income $50,000-$75,000
- Health Insurance, Dental, Vision available
- 401k employer match program
Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $20 Hourly
Bonus/Commission: Yes
Salary : $50,000 - $75,000