Senior Content Designer

What you’ll be responsible for:
Circle is looking for a Lead Content Designer to design outcomes that meet our customer needs, offering them new ways to interact and engage with currency, treasury, and payments solutions. You’ll lead  the end-to-end narrative for your product space, partnering with Product Designers, Product Managers, Engineers, and our customers to craft solutions that will be used by thousands of businesses to impact millions of end-users around the world.

What you'll work on:

• Driving an understanding of our customers and their content needs in the rapidly changing crypto and blockchain problem space
• Identifying and prioritizing customer needs with your design, product and engineering partners
• Collaborating across many teams at Circle to drive early alignment around problem spaces and their possible solutions
• Leveraging quantitative and qualitative data to inform both yours and stakeholders’ decision making
• Contributing to a growing product design team, helping install best practices and processes as we scale
• Clarifying, simplifying, and crafting natural language to define a design experience that can be rendered throughout the product  - converting complex and ambiguous topics into easy to understand and clear content 

You will aspire to our four core values:

• Multistakeholder - you have dedication and commitment to our customers, shareholders, employees, and families and local communities.
• Mindful - you seek to be respectful, an active listener and to pay attention to detail.  
• Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals. 
• High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards.  You reject manipulation, dishonesty, and intolerance.

What you’ll bring to Circle:

• Senior Content Designer

• More than 4 years of content design / UX writing, working cross-functionally within a product team, partnering closely with your design, product management and engineering peers
• A portfolio that shows end-to-end narratives of how you solve problems through your design process
• An enjoyment of perfecting user experiences through experimentation and iteration
• Familiarity working within design systems and using them to shortcut work best served by previous solutions

• Lead Content Designer

• All the requirements of a Senior Content Designer and:
• More than 7 years of UX writing  or content design experience, having owned the end-to-end content execution and evolution of several products and/or product features
• History of contributing to a strong design culture, placing the customer at the center of your work, and contributing to the elevation of others’ work
• Ability to “connect-the-dots” through the work being done in other product areas to solve synonymous problems
• Experience in solving service content challenges and/or complex task-based workflows