IT Client Technology Intern

Cirrus Aircraft’s Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers.  Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed 15 million hours and over 240 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. Find out more at www.cirrusaircraft.com. 

This internship will take place onsite in Duluth, MN from May 2024 through August 2024. 

Job Description: 

To perform this job successfully, an individual must be able to perform each essential duty. 

The Client Technologies Intern is responsible for supporting the ongoing Information Technology needs of all Cirrus employees. The position provides guidance for all aspects of end-user computing. The position has superior troubleshooting capabilities, and outstanding customer service and support skills. This position builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems. The Information Center Help Desk is a dynamic environment which offers exposure to many technologies across all Cirrus Aircraft business units. Excellent written and verbal communication skills are required.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Demonstrated Proficiencies/Skills/Abilities:

• Familiar with computer operating systems and applications.
• Great interpersonal skills to promote excellent service with customers and excellent teamwork with co-workers.
• Open minded listening skills; able to restate a customer or teammate’s issue to their satisfaction, and as open to persuasion as they are ready to persuade.
• Good written and verbal communications skills; able to explain complex concepts in terms and conditions familiar to customers and teammates of all ranks.
• Good analytical skills; able to reverse engineer requirements when a customer or teammate presents a problem in the form of a solution design.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Requirements:

• Must be pursuing relevant 2- or 4-year degree. 
• Must be able to pass pre-employment drug screen.
• Must be able to complete entire duration of internship. 
• Must be able to secure local housing for duration of internship. 

This opportunity is located in Duluth, Minnesota. As the home to our corporate headquarters, Duluth is a four-season city on the western tip of Lake Superior and was voted “Best Town” by Outside Magazine. The splendor of the largest freshwater lake in the world offers a multitude of outdoor activities for adventure or rejuvenation. The North Shore lifestyle is known its year-round activities, including bicycle and snowmobile trails, kayaking, rock climbing, fishing, hiking, golfing, sailing and skiing. And as a top employer in the area, Cirrus Aircraft was recently named “Best Overall Large Company to Work for in the Northland” and “Best Workplace Culture” by the Duluth News Tribune readers.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.