Director, Software Engineering

Commerce Quote to Order team enables Cisco’s go-to-market strategy with a best-in-class commercial platform, focused on hardware, software subscription, services by using the power of data. At Cisco, our team develops and manages the commerce platform that enables 55 billion dollars of Cisco revenue. We strive for our teams to be versatile, fun-loving, and enthusiastic to tackle the latest problems as we continue to push technology forward. Our teams are constantly iterating, solving problems, and working together to empower our customers and partners.

Commerce Quote to Order organization is a team of fun-loving, passionate, and motivated individuals working on enabling Cisco’s commercial processes and go to market models end to end. Our team is dedicated to continuous innovation, complex problem solving and engineering excellence.

Cisco Commerce Quote to Order IT team is looking for a dynamic leader who is eager to drive commercial platforms enablement at scale, build strategic relationships with our customers/partners/Cisco stakeholders, and innovate the commerce platform strategy for growth acceleration.

As a Commerce IT leader, you will be responsible for Commerce platform architecture aligning to the roadmaps for Cisco growth priorities and innovation needs. More than any other quality, we are looking for those inspired by the challenge of solving unique and complex problems for our business partners, those who excel when given creative freedom, and those who are not afraid to dive into unfamiliar territory (technical or otherwise) and learn something new.

You Will:

• Lead and gain a deep understanding of Commerce IT needs across CPQ processes from customers, partners, sellers, and operational users and collaborate with product management for prioritizing and delivering the backlog.

• Drive voice of customers and partners to drive Commerce partner experience strategy and improvements.

• Drive agile scrum backlog planning, execution, and capacity plans in the commerce domain.

• Drive the commercial platform AI enablement strategy and execution working along with the Commerce product management and operational organizations.

• Drive commerce process and integration simplifications to deliver frictionless experiences.

• Define the short term and long-term Commerce platform roadmap to drive alignment across all IT functions including backlog prioritization and capacity plans.

• Lead the team implementing new features in a highly collaborative environment consisting of product managers, analysts, software engineers and test engineers.

• You will influence your peers to build trust, drive innovation and improve user experience, performance, and scalability of the platform.

When you work with us, you will be part of a highly empowered collaborative "FUTURE IT" team who is passionate about the use of technology to deliver outstanding business outcomes. You will work with business partners, internal and external partners, Cisco’s outsourced partners, and cross-functional teams.

You are a dynamic leader and go all-in on challenges to solve problems and bring strategic thinking to deliver enterprise scale integrations. You are a leader who leads by example, holds self-accountable for performance, takes complete ownership on all aspects of customer and project initiatives. You should be able to think creatively to find the optimal solution to problems and always be ready to learn modern technology, tools, and processes.

• Must have 18 years of experience in a leadership role or relevant experience with a BS degree.

• Strong experience and knowledge of Commerce processes like Dynamic pricing, attribute-based modeling, new product introductions, Quoting, Ordering, Configuration, SaaS models, Hybrid models and more.

• Experience leading agile delivery and scrum execution.

• Experience leading functional and engineering delivery teams with a track record of driving engineering excellence and developer productivity.

• Demonstrated effective leadership who can work and influence across cross-functional teams to deliver outcomes at speed.

• Effective communication, listening and presentation skills.

• Experience working and influencing all levels of management with faster decision making.

• Problem solving and curious to learn new processes and emerging technologies.

• Demonstrated leadership to drive an inclusive culture, teamwork and innovation, and diverse talent growth

• Fun, highly upbeat personality that works well in a fast-paced and driven environment with expectations to deliver high-impact value to the company.

• Energized to grow industry connections and network for an outside in perspective.

• Knowledge of AI/ML technologies and Generative AI models

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement changes in their digital businesses. Some may think we are “old” (36 years strong) and only about hardware, but we are also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do – you cannot put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Do not care. Tattoos? Show off your ink. Like polka dots? That is cool. Pop culture geek? Many of us are. Passion for technology and the world changing? Be you, with us!

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.