Job Posting for Global SMB Customer Demand Manager at Cisco Systems

Who We Are

The Global SMB Marketing Team is passionate about driving growth opportunities for Small and Medium Businesses. In this role, you will own and implement demand generating campaigns and activities. This includes driving demand campaigns to SMB customers and working closely with leadership to deliver on the overarching SMB Marketing strategy. This work will be invaluable in the overall team’s mission to drive growth for both Cisco and our partners.

Please join us in our journey.

What You'll Do

In this role, you will work directly with the SMB Marketing team to drive demand, enabling them with go-to-market messaging and campaigns, while communicating key customer insights and needs internally and aligning across several teams.

Responsible for driving demand to customers.
Own agency relationships in campaign executions.
Connect with SMB Partner Demand Manager for close alignment.
Who You'll Work With
You will work with the Global SMB Marketing Team, the Global SMB Sales Team, and Global Partner Marketing. Reporting up to the SMB Customer Marketing Lead.

Who You Are

We are seeking a strategic problem solver with outstanding experience in presentation and communication skills, including the ability to connect with all levels of Executive/Senior staff and clients.

Consistent excellence in influencing teams to desired outcomes and goals.
Experience driving demand planning, goaling, forecasting, and performance management.
Inquisitive, curious nature with a love of experimentation and exploration.
Desire for learning and monitoring industry trends across the SMB industry.
Works in an organized and disciplined manner and is comfortable with ambiguity.
Experienced working directly with others as a strong collaborator and partner.
Our minimum requirements for this role:
1-3 years’ experience in the IT Channel, working directly with partners in a marketing capacity.
BS/BA in Business, Marketing, or Communications or related experience preferred.
6 years of B2B Marketing and Communications experience, preferably in tech.
3 years of partner program or partner marketing experience.
Shown success with deep project & program management.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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