What are the responsibilities and job description for the Investigator I position at Citizens Bank?
Description
In the role of Investigator I, you will support the ongoing success of the Investigations function by providing an independent and objective investigations service throughout the organization.
Primary responsibilities include (but are not limited to):
- Conducting investigations in all areas of the bank in a timely, professional and accurate manner
- Prioritizing workload in order that investigations are undertaken in a timely and cost-effective manner while administering appropriate application of banking law
- Conducting expedient tracing, freezing and recovery of funds
- Recommending improvements in systems, controls and financial fraud prevention
- Assisting in leading the delivery of expert investigative services and specialist advice on Investigations
- Providing coherent and informed in person and/or telephone guidance to business line stakeholders and customers
- Drafting quality investigations reporting as appropriate - summarizing the investigation, details, interviews, key findings and recommendations to be made
- Building relationships with key contacts inside the bank to maximize effectiveness of the role and externally with industry peers and law enforcement
This role will be based out of our Southfield, MI office and will cover the surrounding areas.
Qualifications
Required Skills/Experience:
- One or more years of current investigations experience in banking, financial services or retail preferred
- An awareness of legal, statutory and regulatory environments, especially as they relate to investigations, within banking institutions.
- Experience of or an affinity to interviewing internal and external parties
- Strong Computer and software skills, use of databases, spreadsheets and familiarity with MS Office Suite (Excel, PowerPoint, Outlook)
- Clear communication skills (verbal/written)
- Understanding of banking policies and procedures in relation to staff gross misconduct, systems and operational procedures, regulation and compliance, corporate governance preferred
- Working knowledge of investigative or research capabilities, search engines, open source intelligence
Education, Certifications and/or Other Professional Credentials:
- Associates Degree in Criminal Justice or related field
- Certified Fraud Examiner certification preferred
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday through Friday 8:30AM - 5:00PM