What are the responsibilities and job description for the Investors Teller position at Citizens Bank?
Description
Starting Salary: $17 / hour and up
Citizens and Investors Bank are now one company. Together, we’re ready to help our customers, colleagues and communities reach their potential. Our expanded footprint and product offerings will allow us to serve even more people around the country. We’re thrilled to bring two companies together that value diversity, professional development and social responsibility.
If you’re a great listener who enjoys meeting new people and strengthening relationships, you could be #MadeReady to be a Teller. Being a Teller is about more than handling transactions — it’s about cultivating relationships. You'll get to know your customers — who they are, what they need, what’s top of mind for them. Whether you’re processing transactions or collaborating with your branch team to meet a customer’s needs, you’ll provide a memorable, meaningful experience to every customer, every day.
What you'll do
- Talk with customers to understand the purpose of their visit
- Make customers feel cared for while you process transactions
- Comply with all financial policies and procedures, state and local laws and regulations
- Bring your positive energy and confidence every day
What you'll get
- Meaningful work – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals
- Commitment to community – Participate in volunteer activities and have your donations to eligible nonprofits matched dollar-for-dollar
- Recognition & reward – See your hard work rewarded with promotion, growth and new opportunities
- Training & development –You’ll grow your career through training, coaching, career planning and development that will enable you to branch off in any direction your talents and interests take you
- Exceptional benefits – Earn a competitive salary, participate in our generous 401(k) and stock purchase programs and receive paid parental leave. Choose from medical, dental and vision care options that offer preventative care at no cost.
Qualifications
- High School degree or GED required
- Minimum of 1-year cash handling experience in a retail or banking environment
- Minimum of 1 year demonstrated customer experience
- Strong listening and communication skills
- Effectively ask questions to get to know customers
- Commitment to build relationships through in-person customer interactions
- Ability to problem solve and provide solutions to customer issues
- Comfortable using technology
- Desire to collaborate and partner with colleagues
- Energetic, detail-oriented and ability to multitask effectively
- Ability to work branch hours, which can include weekends and evenings
Hours and Work Schedule
- Hours per Week: 20
- Work Schedule: Varies with branch needs and may include weekends and evenings
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Salary : $17 - $0
