Teller

Description

If you’re a great listener who enjoys meeting new people and strengthening relationships, you could be #MadeReady to be a Teller. Being a Teller is about more than handling transactions — it’s about cultivating relationships. You'll get to know your customers — who they are, what they need, what’s top of mind for them. Whether you’re processing transactions or collaborating with your branch team to meet a customer’s needs, you’ll provide a memorable, meaningful experience to every customer, every day.

Citizens entered into an agreement to acquire 80 east coast branches and the national online deposit business from HSBC. This transaction – which expected to close in the first quarter of 2022 – provides us with an attractive entry into the important New York City Metro, Washington D.C. and Southeast Florida markets. It serves as a springboard for our consumer national expansion strategy.

What you'll do:

• 
  Talk with customers to understand the purpose of their visit
• 
  Make customers feel cared for while you process transactions
• 
  Comply with all financial policies and procedures, state and local laws and regulations
• 
  Bring your positive energy and confidence every day

What you'll get:

• 
  Meaningful work – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals
• 
  Commitment to community – Participate in volunteer activities and have your donations to eligible nonprofits matched dollar-for-dollar
• 
  Recognition & reward – See your hard work rewarded with promotion, growth and new opportunities
• 
  Training & development –You’ll grow your career through training, coaching, career planning and development that will enable you to branch off in any direction your talents and interests take you
• 
  Exceptional benefits – Earn a competitive salary, participate in our generous 401(k) and stock purchase programs and receive paid parental leave. Choose from medical, dental and vision care options that offer preventative care at no cost.

Qualifications

• 
  High School degree or GED required
• 
  Minimum of 1-year cash handling experience in a retail or banking environment
• 
  Minimum of 1 year demonstrated customer experience
• 
  Strong listening and communication skills
• 
  Effectively ask questions to get to know customers
  


• Commitment to build relationships through in-person customer interactions
• 
  Ability to problem solve and provide solutions to customer issues
• 
  Comfortable using technology
  


• Desire to collaborate and partner with colleagues
  


• Energetic, detail-oriented and ability to multitask effectively
• 
  Ability to work branch hours, which can include weekends and evenings

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.