What are the responsibilities and job description for the Universal Banker - Floating position at Citizens & Northern Corp?
Who are we?
For over 150 years, C&N has shared the values of our communities, local families and businesses, our employees and our shareholders. Living our values every day is what makes us different from other banks – teamwork, excellence, respect, responsibility & accountability, integrity, and having fun. From partnering closely with our customers and clients to help them identify and reach their life goals, to supporting our communities through our Giving Back, Giving Together initiative and making the best decisions for the long term of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.
Who are you?
You are someone who is passionate about providing exceptional customer service wishing to grow your career in this customer-facing position. We are looking for someone who can assist customers with transactions, educate customers on C&N products and services, and open new accounts while identifying cross-sell and referral opportunities to meet customers’ needs. If you're excited to be part of a winning team, C&N is a great place to grow your career!
You will be responsible for:
- Maintaining a high level of customer service, greeting customers and facilitating a welcoming and customer‐focused environment.
- Actively engaging in meaningful conversation with customers in order to seek a thorough understanding of their compete financial needs.
- Accurately processing transactions, new account openings, and other branch related tasks in a timely and professional manner.
- Promoting C&N products and services by identifying identifying cross-sell and referral opportunities to meet customers’ needs.
Requirements:
You will need a high school diploma or general education degree (GED) and less than 1 year of previously related experience and/or training OR an equivalent combination of education and experience.
You will demonstrate well-developed abilities and/or proven record of success in the following areas:
- Multitasking
- Detail Oriented
- Strong Communication
- Technical Skills
Travel to assigned branches (East Smithfield and Troy) will be required.
Why C&N?
C&N is a team – people working together for a common goal – the success of our customers.
You will achieve & grow along with C&N customers,
You will develop & learn along with your teammates,
You will contribute & be rewarded along with our shareholders,
And you will share & celebrate along with our communities.
C&N’s a total rewards package and a collaborative and supportive culture. The C&N workplace culture has been a repeat recipient of the NBRI Circle of Excellence award, acknowledging a strong culture created by our team for living our values every day.
In combination with a competitive salary, C&N also has a robust benefit offering, including:
- Paid Time Off (vacation, personal, and sick, family sick and community service)
- 401(k) – pretax and ROTH eligible contributions with a safe harbor match
- Employee Stock Ownership Plan
- Health, dental, and vision coverage (including options that are 100% employer paid for employee only coverage)
- Health Savings Account
- Flexible Spending Accounts – Medical and Dependent
- Employer Paid Life Insurance
- Employer Paid Disability Coverage
- Many more voluntary coverages to customize around your needs
- Education and development programs including Tuition reimbursement
- Support for personal and professional development
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Type: Full-time
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
