What are the responsibilities and job description for the Teller bilingual position at Citizens?
DescriptionStarting Salary : $17 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team.
What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions.
You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step.
Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and / or concerns.
You’ll meet quarterly referral goals, and will confidently cash checks, process withdrawals and deposits. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get Meaningful work & relationships Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals.
Colleagues and leadership listen to your ideas and feedback. Commitment to community Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
Career opportunities, reward, and upskilling See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
Exceptional benefits Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications High School degree or GED Minimum of 6 months experience processing transactions (cash and / or digital payments) Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers Strong listening and communication skills Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship Ability to problem solve and provide solutions to customer issues Customer-centric to deliver exceptional service Comfortable with using digital technology to support the delivery of business goals Ability to work branch hours, which can include weekends and evenings Completion of a video interview assessment as part of the application.
How to prepare : Set aside 30-45 minute for the self-guided assessment that includes questions and games. Find a quiet place to record and be camera-ready.
You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions, with 1 minute to prepare, 3 minutes to respond, and 1 opportunity to re-record.
Share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, allowing our recruiters to review your application and advise you of next steps quickly.
Bilingual-Chinese, Mandarin, Cantonese Preferred Skills / Experience 1 year of experience processing transactions (cash and / or digital payments) Motivates others, like teammates, business partners, and specialists, through collaboration Process-oriented, energetic, detail-oriented and ability to multitask effectively Hours and Work Schedule Hours per Week : 40 Work Schedule : Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles.
If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism.
Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities.
When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Last updated : 2024-03-27
Salary : $17
