Lead Quality Engineer

About This Team:

This Software Engineering Team Culture is a unique blend that combines the Structured Vision and Process Maturity of a Well-Established Software Company with the Innovation, Dynamism, and Vibrancy of a Start-up. You will be involved in Projects from Conceptualizing Ideas, Research and Rapid Prototyping to Testing, Software Designs, Implementation and Deployment of Solutions and IT Products.

Job Description

You are a Software Quality Engineer with the responsibility of designing, testing, troubleshooting, and debugging complex software applications. You will also work with a group of forward-thinking software engineers, architects and management to design and implement the next generation of infrastructure, tools, frameworks and services to support future Citrix product development. Our work environment is diverse, fast-paced, and encourages innovative thinking.

Responsibilities:

• Interface with Product Managers, Architects and Engineers to grasp and influence product requirements for development of new features and cloud services.
• Create and maintain agile test planning & execution throughout SDLC while accounting for core coverage areas such as automation, functional, performance, stress and scalability testing.
• Perform exploratory testing while focusing on various end user experiences and customer personas.
• Research and implement industry best practices in agile methodologies to support Continuous Integration development models.
• Defect management: Bug reporting, validation and regression testing while ensuring product integration loopbacks.
• Interfacing with Field/Sales Readiness teams to ensure customer success by providing technical guidance & consultancy on product deployment/adoption scenarios.
• Troubleshoot and diagnose escalations from the field alongside Technical Support teams for quick turnaround on problem resolution.
• Deliver product best practices, KB recommendations, tutorials, videos, 'How do I' articles and blogs to facilitate customer adoption of our products.
  
  

Required Experience/Skills:

• Bachelors or Master's degree in Computer Science, Computer Engineering, Information Technology or related field.
• 8 years of hands-on experience with related technologies.
• Strong Understanding of Windows Systems administration and Windows Server Roles.
• Strong Understanding of Microsoft Active Directory or Azure Active Directory.
• Moderate knowledge of virtualization technologies and cloud-computing platforms e.g. Azure, AWS.
• Moderate knowledge of OS & Networking advanced concepts.
• Moderate knowledge and experience of Web technologies (JSON, REST).
• Knowledge and experience of Software Development Lifecycle.
  
  

Optional Experience/Skills:

• Knowledge of CI/CD deployment models.
• Knowledge of Splunk or other Logging platforms.
• Experience with Scripting such as PowerShell or Python.
  
  

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.