Advanced IT Technician

This is a career opportunity with the Supervisor of Election’s office in Information Technology and Election Services. The applicant must be able to take a leadership role in maintaining the network. Includes writing standard operating procedures and the ability to read and understand Florida Statutes. Assist with set up of the early voting sites and warehouse projects. Must be detail oriented and self-motivated with the ability to multitask and work independently as well as in a team. This is a fast-paced position in a constantly changing environment.

Please Note:  This position is pending budget approval at the end of September.

• Maintain network including hardware and software upgrades, server backup and restore, software patching, disaster recovery, continuity of operations, Active Directory, DHCP, DNS and maintain archiving software.
• Cyber security, anti-malware, and firewall maintenance.
• Maintain servers, computers, software, and hardware components including asset inventory, documentation, and disposal.
• Support staff with desktop applications.
• Write and maintain policies and procedures for the IT department to include the Acceptable Use of Technology information.
• Liaison for vendor support with hardware/software, Service Level Agreements, and contracts.
• Maintain a working budget for technology purchases, hardware/software, and maintenance fees.
• During election season, assist with tabulation, canvassing, and training for elections.
• Maintain/assist with election equipment preparation
• Assist with Early Vote and Precinct setup/tear down, packing and loading of election supplies.
• Develop and maintain standard operating procedures.
• Perform customer service with updates to voter registration records.
• Assist with voter outreach outside the office as needed. 
• Familiarize self with current Election Laws, rules, procedures, and SOE resources.
• Assist the Supervisor of Elections in special projects and special assignments. 
• Perform other duties as required.

Education, Training, and Experience

• Bachelor’s degree preferred in Information Technology, network management or equivalent degree.
• OR: Four (4) or more years of progressively responsible experience and/or any equivalent, combination of education, experience, and training (SEC , A , Network , CISM etc.) that provides the required knowledge, skills, and abilities, may be substituted for the education requirements.

Residency

Knowledge, Abilities, and Skills

• Proficient in word processing and Microsoft Office suite software.  
• Effectively work with employees and the public.  
• Attention to detail, organizational skills, and management of priorities.
• Knowledge to understand and carry out oral and written instructions.
• Ability to multi-task in a fast-paced environment.
• Understand and implement Florida Statutes as they apply to election laws.
• Must possess and maintain a FL driver’s license in good standing.

 

PREFERRED EDUCATION, TRAINING AND EXPERIENCE:

• Knowledge of Exchange, SQL, and VMWare.
• Cyber security certification such as CISM, GSEC, or CISSP
• Bilingual in English and Spanish, although not required, is considered an advantage.

 

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

• Must be able to work overtime as needed during an election cycle.
• The job involves occasional lifting and carrying up to 50 pounds.
• Requires a combination of sitting, standing, and walking.
• The job requires frequent bending, squatting, and balancing, and on occasion crawling, climbing, kneeling, throwing, twisting, and reaching above shoulders.
• The job requires the completion of tasks that involves simple grasping and fine manual manipulation, and occasional pushing, pulling, operating foot controls/levers, and driving automotive equipment.
• The job requires normal visual acuity and field of vision, depth perception and color vision, hearing, and speaking.
• The job may require exposure to adverse and/or severe weather conditions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Basis of Rating:  Each application will be carefully reviewed to assess each individual's qualifications. Selected persons will be interviewed which will determine who will be hired for the job. The type and length of related work experience, training and education as shown on the application will be an important consideration in the entire application and selection process. Selected applicant will be required to do assessment testing to include Customer Service Mindset, Technical Support – IT/Network, Computer Technician Skills, Microsoft Office 365, Warehouse Safety and Inventory Management or other assessments required by agency.

 

Certain service members and veterans and the spouse and family members of the service members and veterans receive preference and priority in employment by the State and are encouraged to apply for positions being filled.

 

Veteran's Preference will be given to eligible veterans and qualified spouses. A copy of a DD-214 or other supporting documentation must be hand delivered, faxed or mailed to Human Resources and received by the closing date. *DD-214 must list Character of Discharge*

 

Citrus County Supervisor of Elections is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provisions of services.

 

Benefits:  Paid time off; paid holidays; paid disability, medical, life and dental insurance; plus social security. Retirement plan provided with a 3% employee contribution.

Please direct all questions concerning this vacancy to the Citrus County Supervisor of Elections, 352-564-7120.

Salary : $23 - $34