How much does a Technical Support Analyst II make in the United States? The average Technical Support Analyst II salary in the United States is $78,639 as of May 27, 2021, but the range typically falls between $71,334 and $88,588. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $71,334 10% $64,684 90% $97,647 75% $88,588 $78,639 50%(Median)
Change Search Criteria
Check out Technical Support Analyst jobs in Virginia

Technical Support Consultant

Infolock Technologies LLC - Arlington, VA

Help Desk Analyst

Take2 Consulting, LLC - Arlington, VA

Service Desk Analyst II

Datawiz Corporation - Arlington, VA

Technical Support Specialist

Transcend Business Solutions - Arlington, VA

Job Description for Technical Support Analyst II

Technical Support Analyst II provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Being a Technical Support Analyst II assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Additionally, Technical Support Analyst II typically requires a bachelor's degree. Typically reports to a project leader or manager. The Technical Support Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Technical Support Analyst II typically requires 2 -4 years of related experience. (Copyright 2021 View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Technical Support Analyst II.

Job Openings for Technical Support Analyst II
Those that have already made the climb...
Glyn A. Rodgers, President-Matrix PDM Engineering
Matrix Service Company provides engineering, fabrication, infrastructure, construction, and maintenance services primarily to the oil, gas, power, petrochemical, industrial, agricultural, and mining and minerals markets in the United States, Canada, and internationally. The company's Electrical Infrastructure segment o... More
Fiscal Year Ended in 2020
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?'s CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Technical Support Analyst II, base salary plus other pay elements

Average Base Salary

Core compensation


Average Total Cash Compensation

Includes base and annual incentives

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Analyst II in the United States. The base salary for Technical Support Analyst II ranges from $71,334 to $88,588 with the average base salary of $78,639. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $74,496 to $95,093 with the average total cash compensation of $82,651.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.



Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Technical Support Analyst II: Remote Support Software, Software Installation, Problem Analysis, Software Troubleshooting ...More

Recently searched related titles: Technical Coordinator, Solutions Analyst

Salary estimation for Technical Support Analyst II at companies like : BRIGHT HORIZONS FAMILY SOLTN, DYCOM INDUSTRIES INC, EMCOR Group, Inc.

Jobs with a similar salary range to Technical Support Analyst II : Head Of People, Integrated Master Scheduler, User Acquisition Manager, Associate Brand Manager, Technical Operations Associate, Technical Operations Engineer