How much does a Technical Support Analyst II make in the United States? The average Technical Support Analyst II salary in the United States is $78,639 as of May 27, 2021, but the range typically falls between $71,334 and $88,588. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Technical Support Analyst II provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Being a Technical Support Analyst II assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Additionally, Technical Support Analyst II typically requires a bachelor's degree. Typically reports to a project leader or manager. The Technical Support Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Technical Support Analyst II typically requires 2 -4 years of related experience. (Copyright 2021 Salary.com)... View full job description
Matrix Service Company provides engineering, fabrication, infrastructure, construction, and maintenance services primarily to the oil, gas, power, petrochemical, industrial, agricultural, and mining and minerals markets in the United States, Canada, and internationally. The company's Electrical Infrastructure segment o... More
MATRIX SERVICE CO
Fiscal Year Ended in 2020
What does a Technical Support Analyst II do?
Technical Support Analyst II in Akron, OH
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
April 07, 2021
Technical Support Analyst II in Alpharetta, GA
Assist customer with questions regarding labor reporting and payroll reports.
March 16, 2021
Manage cloud-server environments – install critical updates, schedule and install Windows OS patches monthly, schedule and perform preventive maintenance, manage Windows firewall rules, install and manage SSL certificates and troubleshoot as required.
Browse Related Job Categories With Technical Support Analyst II
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Technical Support Analyst II, base salary plus other pay elements
Average Base Salary
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Analyst II in the United States. The base salary for Technical Support Analyst II ranges from $71,334 to $88,588 with the average base salary of $78,639. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $74,496 to $95,093 with the average total cash compensation of $82,651.