How much does a Technical Support Analyst II make in the United States? The average Technical Support Analyst II salary in the United States is $80,701 as of April 26, 2022, but the range typically falls between $73,121 and $90,793. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Technical Support Analyst II provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Being a Technical Support Analyst II assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Additionally, Technical Support Analyst II typically requires a bachelor's degree. Typically reports to a project leader or manager. The Technical Support Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Technical Support Analyst II typically requires 2-4 years of related experience. (Copyright 2022 Salary.com)... View full job description
Matrix Service Company provides engineering, fabrication, infrastructure, construction, and maintenance services primarily to the oil, gas, power, petrochemical, industrial, agricultural, and mining and minerals markets in the United States, Canada, and internationally. The company's Electrical Infrastructure segment o... More
MATRIX SERVICE CO
Fiscal Year Ended in 2021
What does a Technical Support Analyst II do?
Technical Support Analyst II in Seattle, WA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 14, 2019
Technical Support Analyst II in Rockford, IL
As a technical support analyst my job includes troubleshoot faults on voice and data lines for medium to large sized businesses.
February 06, 2020
Technical Support Analyst II in Temple, TX
IT Support Analyst / Technical Support Engineer L1 ( 4 - 12 yrs).
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Analyst II in the United States. The base salary for Technical Support Analyst II ranges from $73,121 to $90,793 with the average base salary of $80,701. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $76,362 to $97,465 with the average total cash compensation of $84,815.