How much does a Technical Support Analyst II make in the United States? The average Technical Support Analyst II salary in the United States is $76,907 as of May 28, 2020, but the range typically falls between $69,729 and $86,596. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $69,729 10% $63,193 90% $95,418 75% $86,596 $76,907 50%(Median)
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Job Description for Technical Support Analyst II

Technical Support Analyst II provides technical support to system users and customer support staff. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Being a Technical Support Analyst II assists customer in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Additionally, Technical Support Analyst II typically requires a bachelor's degree. Typically reports to a project leader or manager. The Technical Support Analyst II gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Technical Support Analyst II typically requires 2 -4 years of related experience. (Copyright 2020 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Average Base Salary

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69729
86596
76907

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
72822
92961
80833
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Analyst II in the United States. The base salary for Technical Support Analyst II ranges from $69,729 to $86,596 with the average base salary of $76,907. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $72,822 to $92,961 with the average total cash compensation of $80,833.
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69729
86596

 

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Skills associated with Technical Support Analyst II: Issue Resolution, Systems Troubleshooting, Customer Support, Software Installation ...More

Recently searched related titles: Technical Coordinator, Solutions Analyst

Salary estimation for Technical Support Analyst II at companies like : BRIGHT HORIZONS FAMILY SOLUTIONS INC., DYCOM INDUSTRIES INC, EMCOR Group, Inc.

Jobs with a similar salary range to Technical Support Analyst II : Associate Brand Manager, Technical Operations Associate, Technical Operations Engineer