Police Records Assistant I/II

Location
6360 Fountain Square Drive Citrus Heights, 95621

Description
The Department
Working at the award-winning Citrus Heights Police Department is all about strong character – yours and ours. Our reputation and ability to effectively serve our community is built on the words, actions, and habits of our department members. We have built a culture rooted in professionalism, honor, and outreach; where innovation and fresh ideas are welcomed. If you seek a fast -paced law enforcement agency where you will be surrounded by officers of strong character, supportive City leadership and an involved community who believes in their officers, the Citrus Heights Police Department is the place for you. We have created something exceptional at the CHPD; an agency where you will be challenged and trained well; a place where you are family; a premier department like no other.

The Position
The City of Citrus Heights is seeking a Police Records Assistant to perform a variety of police records duties such as: following procedures for providing services and information related to police records, researching law enforcement reports, providing information to law enforcement personnel, and providing reception duties at the front counter and over the telephone. Police Records Assistants follow strict procedures for maintaining a variety of confidential police records, and providing police clerical support for law enforcement programs and policies.
Minimum Qualifications**
Police Records Assistant I

• Experience and Training: One year of public contact work experience, in person or over the telephone that demonstrates a general aptitude for working with the public in a multi-task environment.
• Education: Equivalent to completion of the 12th grade.
• License: May need to possess a valid California Driver’s License and proof of automobile liability insurance.

Police Records Assistant II

• Experience and Training: Three years of police records experience similar to the Police Records Assistant I in the City of Citrus Heights.
• Education: Equivalent to completion of the 12th grade.
• License: May need to possess a valid California Driver’s License and proof of automobile liability insurance.

Ideal Candidate

• Possesses the ability and willingness to learn and follow procedures and protocols used in police records operations.

• Performs multiple cognitive and manual tasks simultaneously and remains calm in a variety of routine and emergency situations.

• Understands the confidential nature of reports, documents and crime statistics and operates in strict compliance with applicable protocol, rules, regulations and legislative mandates.

• Demonstrates knowledge of records management techniques and related equipment and systems generally used in law enforcement.

• Has the ability to work regularly scheduled, rotating shifts.

• Treats all individuals encountered, equally and with respect, basing actions on honor and ethics.
• Listens actively, asks effective questions, and expresses themselves in a clear, distinct, and understandable manner when speaking.

• Focuses work effort to carry out the City’s Customer Service philosophy of actively listening, addressing customers’ concerns, and providing services at a level that exceeds customer expectations.

• Thrives in a team environment that encourages cooperation, communication, and mutual sharing of risk, responsibility, and reward.

• Identifies and generates “a better way of doing things” by viewing issues or problems as opportunities for improvement rather than as obstacles.

Benefits
The City offers first class benefits including: CalPERS retirement (employee pays full member contribution); 136 hours of Annual Leave (to be used for vacation or sick time); 40 hours of Long Term Medical Leave; a substantial monthly City contribution toward health insurance; a $600/month cash-out may be added to salary or deferred compensation if alternative group health care coverage is demonstrated in lieu of participating in the City’s health plan; fully paid family dental and family vision, life insurance and fully paid long-term disability insurance. The City does not participate in Social Security; but, does participate in Medicare and State Disability Insurance (SDI).

Recruitment Contact

Contact phone:
(916)727-4731

Location: 6360 Fountain Square Drive Citrus Heights,95621, Sacramento, CA 95841

Job Type: Full-time