What are the responsibilities and job description for the Dispatch Clerk position at City of Baltimore, MD?
As a part of our continued growth we are looking for a dedicated and passionate Dispatch Clerk for our Salvage Yard. As a Dispatch Clerk you will be responsible for coordinating and communicating quickly and effectively between our sales and delivery drivers. The Dispatch Clerk is accountable for accurately processing, assigning, and canceling work orders. The Dispatch Clerk must utilize our systems daily to ensure all ETAs are met. Our Dispatch Clerk will also help locate inventory and adjustment maintenance as needed. We are seeking candidates who are extremely motivated, have excellent customer service skills, and are excited about the opportunity to support operational processes and procedures. If you like growth, working with happy, enthusiastic individuals, benefits, and weekends off you'll enjoy a career with us!
Essential Job Duties:
- Communicate/coordinate between sales and delivery drivers as needed via phone, emails, fax etc. Communicate to sales/drivers quickly, effectively, and efficient.
- Process all orders printed within 1hour after time stamp.
- Utilize X4,6, B1,13 daily to ensure all ETA are met or notice is given to said sales rep/group of delays.
- Assign all Work order to parts puller via the B1,3 screen.
- Location and Inventory adjustment maintenance as needed
- Part replacement on open work orders as needed
- Creates manifests and handles all cancelled orders
- Must be able to multi task and work in a high pace environment daily
- Other duties as assigned.
