Web and Graphics Coordinator

Summary

The City of Bend Communications and Engagement Department is currently accepting applications for one (1), temporary assignment, full-time Web & Graphics Coordinator position. This is a non-represented and FLSA non-exempt (overtime eligible) position.

To be considered for this position, applicants must have a complete application that includes all of the following items:

• The online application via NeoGov (access also available on City of Bend website under Human Resources/Job Openings)
• Attached formal Cover Letter (required)
• Attached formal Resume (required)
• Attached valid Credentials, Certifications and Licensing (if applicable)
• Applicants must provide certification that they are a veteran or disabled veteran to receive veteran's preference. For more information click here .
  
  

Applications received by Wednesday, June 5, 2024 (06/05/2024) at 12:00 pm (noon) PDT will receive preference for initial review, but position shall remain Open Until Filled.

Position Summary

Reporting to the Communications Director, the Web and Graphics Coordinator will coordinate and manage the City's website to ensure that the content and presentation is current, optimally serves the public, meets accessibility standards and that key messages and graphics are consistent across a large number of department and program-specific pages. The Web and Graphics Coordinator will work with City of Bend departments to review existing pages, navigation, and strategy for web content to assure a cohesive editorial voice for the City of Bend web pages. The Web and Graphics Coordinator will make edits on existing pages, assist with monitoring site traffic levels and update content as is becomes available.

Functions, Duties And Responsibilities

Essential Functions Include:

The information provided below encompasses the essential functions and capabilities linked with this position.

Duties And Responsibilities

The individual in this position is expected to engage in the following work-related activities.

• Assist the current Web and Graphics Coordinator with the operation and governance of the City's website, including incorporating new technologies, enhancing the public's web experience, and working with departments to incorporate their individual content in a cohesive and consistent style.
• Coordinates training activities for departmental web editors, ensuring that new web editors are sufficiently trained and facilitates regular training opportunities for all web editors.
• Serves as a line of support for web editors from all departments so they can post, edit and update online content.
• Coordinates web functions, monitors web activities, performs regular analysis and website analytics and implements search engine optimization.
• Coordinates with IT to escalate issues with the website to the vendor. Manages support issues with the vendor to ensure effective resolutions.
• Coordinates with the Accessibility Manager to ensure that Americans with Disabilities Act regulations are known and addressed in online and visual communications.
• In an emergency event or an officially declared State of Emergency, responds as directed to ensure the restoration of essential public services, facilities, and infrastructure.
• Performs related duties as necessary to achieve the objectives of the position.
  
  

Knowledge, Skills And Qualifications

Knowledge Profile

The individual in this position is expected to possess and exhibit the following knowledge:

• Current web standards and practices
• Current web content accessibility standards;
• Search engine optimization tactics;
• Current graphic design practices, production software and other industry tools;
• City of Bend organizational structure;
• Various assistive technologies such as screen readers.
  
  

Skill Profile

The individual in this position is expected to possess and exhibit the following knowledge, skills, and abilities.

• Conceptually translating data or abstract ideas into images;
• Graphic design and the ability to conform to an organization's established style guide;
• High-level attention to accuracy and detail;
• Collaborating and promoting the value of cross-departmental support;
• Self-motivation and proactive work ethic;
• Working both independently and as a team member;
• Exceptional verbal and written communication skills;
• Working within collaborative, cross-functional teams;
• Strong organizational and time-management skills.
  
  

Ability Requirements

The following capabilities are required to perform the essential functions of this position.

• Work effectively in a fast-paced environment;
• Produce results quickly and efficiently;
• Effectively handle multiple projects, tasks, and deadlines at once;
• Maintain a flexible, positive attitude under pressure.
  
  

Education, Experience, Certifications and/or Licenses

Minimum Qualifications

The following are the qualifications for this position.

• Minimum requirement of an Associate's Degree or Technical Certificate or at least four years of relevant work experience in communications, marketing, and/or graphic design.
• Minimum two years of experience in graphic design and online content management is required.
• This position requires the ability to analyze and implement best practices for the optimal customer web experience.
• Current and valid Driver's license per City policies outlined in the Employee Handbook.
  
  

Preferred Qualifications

• The ideal candidate will have experience with both web and print design.
  
  

Classification Framework: Web & Graphics Coordinator

To view the full Classification framework, click here .

Diversity & Equal Opportunity Employer Statement

The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we don't just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA) and the Oregon Equal Pay Act.

Salary : $71,698 - $91,520