Front Desk Attendant

City of Benton
Benton, AR Full Time
POSTED ON 8/23/2022 CLOSED ON 9/14/2022

What are the responsibilities and job description for the Front Desk Attendant position at City of Benton?

Salary range: 15.12 Hourly

Department: Parks and Recreation

Hours: Part-time

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Welcomes visitors to the River Center;
  • Answers incoming phone calls and provides requested information or redirects to appropriate party;
  • Registers guest for memberships, checks in members and verifies membership;
  • Gives facility tours and educates members and prospective members on programs and available amenities;
  • Makes reservations for facilities and collects fees;
  • Promotes, registers and collects fees for Parks programs;
  • Ensures facilities policies and procedures are followed by patrons;
  • Responsible for opening/closing the facility;
  • Responsible for cash drawer and daily reporting;
  • Checks in/out equipment;
  • Cleans surrounding work area and assists in cleaning other areas of the facility as needed;
  • Responds to patrons’ concerns, suggestions, and complaints in a timely, professional and consistent manner;
  • Keeps supplies stocked at all times;
  • Alerts appropriate personnel/authorities if there is a concern for safety.

QUALIFICATIONS

  • High School Diploma or GED;
  • One (1) to Two (2) years’ administrative support experience preferred;
  • One (1) to Two (2) years’ customer service experience preferred;
  • Proficient in MS Office;
  • Energetic personality with strong interpersonal communication skills;
  • High attention to detail and accuracy;
  • Strong sense of ownership and initiative, collaborative and flexible attitude.
  • Ability to work evenings and weekends.

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