BENEFITS ANALYST

The purpose of this classification is to plan, implement, maintain and administer a broad range of benefits and services to City employees. These benefits include medical, dental, life, disability insurances, recognition programs and events as well as a variety of voluntary programs.
 
Supervision Received and Exercised
This position is classified as a exempt, full-time position with a 40-hour work-week.The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Provides support to City plan members by researching and responding to inquiries related to enrollment, changes, claims, plan design, and compliance issues. 
 
Works with insurance carriers and third-party administrators to assist with employee benefits and wellness programs.
 
Assists in planning, developing, and implementing competitive solicitations and employee benefit programs. 
 
Participates in the evaluation and negotiation of proposals and contracts; prepares benefit documents for approval; monitors contracts to ensure compliance with negotiated benefits.
 
Assists with planning and coordinating annual benefit open enrollment meetings; attends vendor education sessions.

Provides support in developing and distributing open enrollment communication packets and other media.
 
Assists in coordinating informational sessions for employees and retirees regarding the City’s benefits which includes the City’s Health and Wellness Cente.r 
 
Receives and audits invoices from Benefits providers and processes invoices for payment.
 
Conducts analysis of local municipality surveys. 
 
Assists in the administration of benefit plans by entering annual enrollments, payroll deductions, and reimbursements through the City’s computerized payroll system and providing periodic updates on employee fund balances; inputs eligibility data and benefit changes into benefits enrollment system to ensure data integrity and system integrations.
 
Analyzes problems and makes recommendations for improved benefit services, procedures, and structures.
 
Assists in developing administrative reports and procedures to effectively interface with various systems.
 
Monitors health premiums arrears for employees on approved leave/FMLA; notifies employees on leave without pay/FMLA of payment remittance; issues delinquent and cancellation notices.
 
Completes employer’s response to medical section of Child Support Enforcement Notices and updates payroLl.
 
Assists in conducting benefits orientation for new hires.

Additional Duties:

Performs general clerical tasks in support of department operation, which may include greeting the public, distributing documents, explaining employment policies and procedures, responding to public records requests. 
 
Maintains current knowledge of benefit trends, laws and regulations and how they impact programs and plans. 
 
Performs additional related duties as assigned and/or required.

• Effectively communicates with supervisor, employees, other departments, contractors, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities and events, review status of work, exchange information, or resolve problems. 
• Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.  
• Ability to prepare accurate and thorough written records and reports.  
• Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.  
• Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters. 
• Ability to establish and maintain harmonious relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.

 
KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work independently on complex tasks and projects and prepares detailed records and reports.
• Ability to interpret City policies, procedures, benefit programs, and a wide variety of City Personnel matters and effectively communicate to prospective applicants, current employees, retirees, and the public.
• Detail oriented with ability to produce accurate work products. 
• Ability to complete multiple tasks with competing priorities.
• Knowledge of records management policies and procedures and the ability to maintain records in an accurate and easily retrievable manner.
• Ability to work independently with high initiative while also being comfortable working as a team member.
• Strong interpersonal skills.
• Ability to form strong relationships, and deal tactfully, professionally, and effectively with managers and City staff.
• Ability to mitigate conflict during communications.
• Strong technology skills.
• Excellent written and verbal communications skills.
• Demonstrated experience handling sensitive and confidential information appropriately.
• Ability to administer electronic databases and ensure data integrity.

The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). 
 

Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
 

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.