What are the responsibilities and job description for the Toll Collector position at City of Chesapeake?
Position Information
Working Title of Vacant Position
Toll Collector
Job Type
Full Time
Posting Type
Public
Number of Vacancies
1
Department
PUBLIC WORKS
Division
PUB WORKS 168 TOLL ROAD
Requisition Number
2023282P
Number of hours worked per week
40 hours/week, overtime may be required to meet operational needs
Work Schedule
1st Shift – normally operates from 5:30am-2pm with 2 weekdays off. Required to work holidays, weekends, and during inclement weather. Schedules are subject to change to meet operational needs.
Work Site Location
168 Toll Plaza Road
Position Driving Requirement
N - Never
Pay Basis
Weekly
Advertised Salary
$15.80/hourly
Job Description
The Chesapeake Expressway Division of Public Works is seeking full-time toll collectors to perform responsible clerical work in the collection of tolls charged to motorists for using the Chesapeake Expressway Toll Road. Collectors are also responsible for ensuring we provide a safe environment and smooth traffic flow for the traveling public.
- Essential duties include receiving and accounting for tolls/change, assessing and recording the appropriate toll, and maintaining the order and cleanliness of the toll booth work area.
- Qualifications include general knowledge of the procedures of cashier duties, the ability to do simple arithmetic and count and handle money with speed and accuracy, and the ability to serve the public courteously.
Employees may be expected to work hours in excess of, and/or outside of, their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT:
Requires a high school diploma or GED.
EXPERIENCE REQUIREMENTS:
In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES:
None.
SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Requires a high school diploma or GED.
EXPERIENCE REQUIREMENTS:
In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES:
None.
SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Preferred Qualifications
Experience in customer service and cash handling
Posting Detail Information
Job Open Date
06/27/2023
Job Close Date
07/05/2023
Open Continuous
Special Instructions to Applicants
Chesapeake Expressway toll collectors work as essential (alpha) personnel in support of a 24 hour/day, 365-day/year operation, including holidays, weekends, and during inclement weather events. Schedules are subject to change to meet the operational needs of the Chesapeake Expressway.
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Generally, a positive test result for marijuana, alcohol, or other controlled substances will disqualify an applicant from employment. Possession of a medical marijuana license will not excuse an applicant from the testing process or the consequences of testing positive for marijuana.
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Generally, a positive test result for marijuana, alcohol, or other controlled substances will disqualify an applicant from employment. Possession of a medical marijuana license will not excuse an applicant from the testing process or the consequences of testing positive for marijuana.
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands
M=Medium - Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing
Frequently- From 1/3 to 2/3 of the time.
Sitting
Frequently- From 1/3 to 2/3 of the time.
Walking
Frequently- From 1/3 to 2/3 of the time.
Lifting
Occasionally- Up to 1/3 of the time.
Lifting Amount
Exerting up to 20 to 50 lbs
Carrying
Occasionally- Up to 1/3 of the time.
Carrying Weight
Exerting up to 20 to 50 lbs
Pushing/Pulling
Frequently- From 1/3 to 2/3 of the time.
Pushing/Pulling Weight
Exerting up to 10 lbs
Reaching
Continuously- 2/3 or more of the time.
Handling
Continuously- 2/3 or more of the time.
Fine Dexterity
Continuously- 2/3 or more of the time.
Kneeling
Occasionally- Up to 1/3 of the time.
Crouching
Occasionally- Up to 1/3 of the time.
Crawling
No Response
Bending
Occasionally- Up to 1/3 of the time.
Twisting
Frequently- From 1/3 to 2/3 of the time.
Climbing
Frequently- From 1/3 to 2/3 of the time.
Balancing
Occasionally- Up to 1/3 of the time.
Vision
Continuously- 2/3 or more of the time.
Hearing
Continuously- 2/3 or more of the time.
Talking
Continuously- 2/3 or more of the time.
Foot Controls
Occasionally- Up to 1/3 of the time.
Machines, Tools, Equipment and Work Aids Used
Toll Collection Terminal, Receipt Printer, Credit Card Machine, Computer, Currency and Coin Counting Machines, Safety Cones, Stop Paddle, Safety Plexi-Glass Shield
Protective Equipment Required
High Visibility Safety Gear, Safety Plexi-Glass Shield, Stop Paddle, Safety Cones
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards
D = Daily
Chemical Hazards
D = Daily
Electrical Hazards
D = Daily
Fire Hazards
D = Daily
Explosives
D = Daily
Communicable Diseases
D = Daily
Physical Danger or Abuse
D = Daily
Other
D = Daily
If Other, Description
Roadway Conditions/Hazards, including vehicle accidents
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust
D = Daily
Extreme Temperatures
D = Daily
Noise and Vibration
D = Daily
Fumes and Odors
D = Daily
Wetness/Humidity
D = Daily
Darkness or Poor Lighting
D = Daily
Primary Work Location
Outdoors, Other - Toll Booth and Roadway
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures
Frequently- From 1/3 to 2/3 of the time.
Emergency Situations
Occasionally- Up to 1/3 of the time.
Frequent Change of Tasks
Rarely- Less than 1 hour per week.
Irregular Work Schedule/Overtime
Occasionally- Up to 1/3 of the time.
Performing Multiple Tasks Simultaneously
Frequently- From 1/3 to 2/3 of the time.
Working Closely with Others as Part of a Team
Continuously- 2/3 or more of the time.
Tedious or Exacting Work
Continuously- 2/3 or more of the time.
Noisy/Distracting Environment
Continuously- 2/3 or more of the time.
Other
Continuously- 2/3 or more of the time.
If Other, Description
Irate Customers, Lost Customers, Risk of Robbery
Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
No
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests
0
Maximum Requests
4
Salary : $16 - $0
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