Office Assistant

Office Assistant
Job Information

Position Title: Part Time Office Assistant

Department: Transit

Reports to: Transit Coordinator

Hourly Range: $12.49 - $15.00

FLSA: Part-Time; Non-Exempt

Benefits: Flexible Schedule Worked Out With Supervisor; On-The-Job Training
Provided

Application Deadline: July 17 (interviews to begin immediately)

Apply Online at http://JOBS.COLUMBUS.IN.GOV

If you need assistance, accommodations or don’t have access to the internet elsewhere, call or email City Human Resources 812-376-2570 or humanresources@ columbus.in.gov to make an appointment to apply in person. We welcome all applicants.

General Summary:

Answer and field incoming phone lines. Scheduling and dispatching for both regular fixed routes and Call-a-Bus services. Must have excellent interpersonal skills and ability to work well in a team environment with a diversity of riders. Preferably available weekdays until 4:15 pm. Works independently.

Responsibilities:

• Schedules of Call-a-Bus services as well as navigating the scheduling software after being trained on software
• Processes Call-a-Bus applications
• Answers phone calls regarding scheduling and general route questions, as well as screening calls, directing calls to appropriate individuals and recording messages.
• Manages different passenger situations diplomatically
• Enters data into several forms, reports, and programs

• Greets visitors coming into the office, determines nature of business, and answers their questions or directs them to the appropriate individual
• Reviews and distributes incoming mail and correspondence
• Performs a variety of clerical tasks such as: keyboarding, arranging and maintain the filing system, ordering supplies, operating office machines, radio, computer, and collection and assembling information
• Competency in Microsoft Office Suite, including Excel, Word
• Duties within the Tyler Munis and Executime systems: including but not limited to claims payment, payroll, and after training, compliance/federal reimbursement paperwork and tracking
• Additional administrative tasks as necessary

Minimum Requirements:

• High School diploma or GED preferred; additional education in bookkeeping, Microsoft

Office Suite, Office administration preferred

• Experience in a fast paced office setting required
• Knowledge of Columbus City streets and ability to give directions preferred; will train the right candidate
• Experience with Tyler Munis and/or Executime a plus; will train the right candidate

**All Transit employees who hold a safety-sensitive position (dispatching) are subject to the following: drug testing and criminal background check prior to hiring and participation in random drug testing in compliance with DOT regulations and as such will be placed in the DOT – FTA drug testing pool.

This position is subject to the City’s Drug and Alcohol-Free Workplace Program which includes: pre- employment testing, post-accident testing, reasonable suspicion testing, return-to-duty testing and follow-up testing.

This description is intended to describe the type of and level of work being performed by the person assigned to this job. It is not an exhaustive list of all duties and responsibilities required by a person and employees at the city may be given other assignments at will.

AN EQUAL OPPORTUNITY EMPLOYER

M/F/D/V

*all potential applicants are encouraged to apply, and if you need accommodation or help applying online, please call 812.376.2570 to make an appointment or email humanresources@ columbus.in.gov

Job Type: Part-time

Pay: $12.49 - $15.00 per hour

Schedule:

• Day shift

Ability to commute/relocate:

• Columbus, IN 47201: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location