Tow Yard Garage Attendant

• Coordinate vehicle releases to ensure that all citizens and vendors are served in a timely and orderly manner.
• Directing tow drivers to correct locations for vehicles (for pick up or drop off)
• Assisting during auctions at tow lots with citizens and other members conducting auctions
• Assisting citizens with accessing vehicles to retrieve belongings
• Verifying inventory and auditing vehicle inventory
• Obtaining relevant copies of documentation necessary for the release of a vehicle from the tow lot

• High school graduation or GED.
• One (1) year of experience in Customer Service. 

• Technical
  • Ability to read and interpret work-related document and policies.
  • Skill in using Microsoft Office.
  • Ability to quickly learn job related database, software, technology.
  • Ability to effectively utilize equipment such as handheld devices and printers in order to enter, query and manipulate data and to provide associated documentation.
• Communication, Customer Focus and Interpersonal
  • Ability to communicate ideas verbally in an effective manner so others can understand.
  • Ability to listen and understand information and ideas through spoken words.
  • Ability to communicate ideas and information in writing so others will understand.
  • Customer focus and a dedication to exceptional service delivery.
  • Ability to interact with residents in a courteous, tactful, and concerned manner.
  • Ability to remain calm when working in stressful and often emotionally charged situations.

• Valid State of Michigan Operator License required at time of application.  Persons subsequently hired in this title shall be required to obtain a State of Michigan Chauffeur’s License with a Class 1 or 2 endorsement, or, a Commercial Driver License with a Group A endorsement and airbrake qualification. (In addition, P endorsement required for placement in the Department of Transportation).
• Successful applicants must meet physical standards prescribed by the Michigan State Police Motor Carrier Division and must possess and carry a valid current Medical Examiner’s Certificate certifying physical fitness for driving in accordance with State of Michigan Motor Carrier Safety Act-1988.
• Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position. 
• The Detroit Police Department's pre-employment background screening process includes a review of your social media account(s).To continue with the application process, you must provide all names and/or social media handles associated with your social media account(s); including but not limited to any of the following social media platforms: Facebook, Instagram, Tik Tok, Twitter, Google, YouTube, Snapchat, LinkedIn, etc. 

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications: 30%
• Total of Interview and Evaluation T.E.P: 100%

• Veteran Points: 0 – 15 points
• Detroit Residency Credit:   15 points

Salary : $31,990